Experience

Foundation for Ichthyosis & Related Skin Types, Inc. (FIRST)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Community Engagement Director

  • Jan 2019 - Present

  • Manage social media accounts through creation and scheduling content, social listening and online engagement, providing customer service, and reporting metrics on posts and campaigns. Create graphics, video clips, post shareable materials and images. Curate content, create bi-monthly newsletter and bi-annual printed newsletter. • Plan and execute virtual and face-to-face patient meetings and events across the country. • Through outreach via social media, other various methods and innovative programs, work to maintain an ongoing dialogue and social listening between the community and FIRST • Identify and oversee opportunities for community outreach, engagement, and partnerships. • Help design and implement strategies that foster long term member engagement • Provide thought leadership and evaluation of current programs, and help execute solutions for continuous improvement. • Develop a strategy and infrastructure for mission-driven volunteer engagement • Cultivate strong working relationships with staff, volunteers, community leaders, and strategic partners. • Stay abreast of changing technologies and best practices, propose the integration of new social media and digital engagement tools as appropriate, and learn and share new tools with staff as relevant. • Respond to member correspondence through online forms, video, email and telephone communications Show less



PA Rush Soccer / Lenape Valley Rush Soccer

• United States
• Spectator Sports
• 1 - 100 Employee

• Program Manager

  • May 2017 - Jan 2019

  • Manage public awareness and communications for PA Rush Soccer • Act as a conduit for internal and external communications of all programs • Communicate all goals, objectives, strategies and promote all aspects of PA Rush to existing constituents as well as prospects. • Establish, update, and implement short and long term strategic operating plans work with current programs in place to create a public interest and awareness. • Establish new programs. • Create content for website and PR/Marketing efforts • Create quarterly newsletter • Email blasts, social media • Database management and reporting • Video production and creation Show less



Foundation for Ichthyosis & Related Skin Types, Inc. (FIRST)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Operations

  • Apr 2015 - Sep 2016

  • Manage Tele-Ichthyosis Program online web portal for world-wide Dermatologists, including working with IT Manager and physician leads to continuously improve the tool including survey design and interpretation.• Manage and solicit for FIRST's product discount skin care program with national product manufacturers, pharma and consumer.• Solicit for FIRST's National Conference product samples, raffles and manage volunteers and conference details.• Represent FIRST in Advocacy matters pertaining to issues related to our members, at the National and State Levels.• Lead the Board Development Committee and create all Board Meeting Communications.• Manage UFIRST Scholars Program and FIRST Skin Care Funds Administration.• Manage the annual State Charity Registration for national solicitations for FIRST.• Manage the process of converting FIRST marketing materials into Spanish.• Work with Pharmaceutical, health care and skin care companies to discuss collaboration with advertising, and discount programs and long term relationships.• Create surveys, summarize and analyze results. Managed a survey project with two dermatologists whose results were ultimately published. Show less

• Development/Fundraising

  • Nov 2010 - Apr 2015

  • Increased fundraising by 400% in my first 4 years, and continued increases each year thereafter. Travel to Patient Support Forum meetings, Grassroots events and National Family Conference as necessary to advance our mission. • Responsible for all aspects of development and fundraising (major gifts campaign for research endowment and national grassroots) for this national non-profit organization utilizing Donor Perfect and Donor Search software.• Developing the local and national market for ichthyosis; a rare congenital skin disorder.• Work with Pharmaceutical, health care and skin care companies to discuss collaboration with advertising, corporate support, discount programs and long term relationships."Our mission is to educate, inspire and connect those touched by ichthyosis and related disorders through emotional support, information, advocacy and research funding for better treatments and eventual cures. We are a caring organization recognizing the unique challenges faced by our community and provide support with kindness and empathy.""While celebrating today's strengths and successes, we strive to convey that the future will be filled with friendship, support and cures. We conduct ourselves in a trustworthy, ethical, and reliable manner in everything we do and say and provide accurate and timely information to meet the medical, social and educational needs of our community." Show less



IMS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Manager, Managed Care Database Operations

  • Jan 1994 - Dec 1999

  • Hired and managed a 7 person operational staff to build, verify and track monthly Managed Care prescription data.• Tracked 200 million monthly prescriptions across a database of several hundred Managed Care Plans for large and small Pharmaceutical Clients.• Coordinated duties of staff across several IMS departments to deliver client products according to client specified requirements and strict monthly and weekly deadlines.• Analyzed data and presented findings to Pharmaceutical clients to maximize their sales force, budgets and Managed Care sales and marketing efforts.• Responsible for the establishment and implementation and management of the annual budget for the Managed Care Department.• Created, maintained and presented Managed Care customized report training to IMS Health, Inc. staff as well as national Pharmaceutical Clients, both onsite and at client locations.• Drove the ongoing analysis and implementation new technical systems with IMS staff and outside consultants, including testing, documentation and revisions, while continuing to deliver on monthly client commitments.• Influenced many cross-department teams on key concepts necessary to creating a quality, sustainable database. Show less

• Product Coordinator

  • Sep 1989 - Dec 1993

  • Worked with the Rx Database department to collect, clean, analyze and build the monthly database of 150 million prescriptions. • Coordinated efforts of multiple departments to create and deliver a monthly database of prescription reports.• Reviewed and ran monthly reports to continuously improve the IMS systems and the client information.



AARP

• United States
• Non-profit Organizations
• 700 & Above Employee

• Marketing Coordinator

  • Sep 1985 - Aug 1989

  • Responsible for the analysis of marketing effort to generate new and retain existing customers for the AARP Health Plan, for the 55 year old and older market. • Involved in all aspects of the direct mail campaign, from creation, production, review and final analysis • Responsible for the analysis of marketing effort to generate new and retain existing customers for the AARP Health Plan, for the 55 year old and older market. • Involved in all aspects of the direct mail campaign, from creation, production, review and final analysis