Christine Rivera

Project Manager at Senn Delaney, a Heidrick & Struggles company
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Contact Information
us****@****om
(386) 825-5501
Location
Long Beach, California, United States, US

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Lee Marshall

Christine was part of our group called the" 562" group. An affectionate nickname that denoted that she was based in our Long Beach CA office. She worked in a small highly talented team, reported directly to the Director of Sales but was under the leadership of my brother Kerry who was the Senior Vice President of Sales and Operations who ran the office as well as well as overseeing the Atlanta operations as well. Kerry hired Christine from a recommendation to us by an exceptional employee who was my brothers PA. Christine and the rest of that crew were a very tight knit group and an incredibly well oiled machine. They were colleagues but also were all great friends.Christine traveled all over the country for the company and was an exceptional Project Manager. She became a lead Project Manager, a promotion, as she was helping new hires without any direction by her supervisors, as she just is a person who cared about the company and people. She is a team player. Christine was well liked by her peers, management and by her clients. She has a great personality, great work ethic and was a great employee. Christine is very loyal and a very likeable person and incredibly good at her job. Christine was a breath of fresh air. I personally had a lot to do with all our employees informally, and found her outlook always positive; she added great value to the company by being a thought leader. She embodied the culture and spirit of the company and was always positive and on her game. Christine was a leader, a go to person and had a can do spirit on every project. I never heard anyone in the company or a client say anything negative about her in all the time she worked for the company. Christine was one of the best hires we made and she would be an asset to anyone looking for someone who can add value to any company. She is without reservation someone who embodies a spirit and a soul to any business. I can say she "gets it" and that would be the highest compliment I would give any employee we had. She has Integrity, Loyalty and Courage. If you want this in your business, just hire her you won't regret it. We didn't.

Angel M. H.

Christine is an excellent example of team player who will go above and beyond what is needed in order to get the job done. Her attention to detail and excellent communication skills make her and asset to any organization looking for a quality leader.

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Manager
      • May 2018 - Present

    • Senior Client Services Manager
      • Feb 2018 - Present

    • Client Services Manager
      • Feb 2016 - Present

      • Serves as the project manager leading the coordination of client deliverables throughout the customer lifecycle.• Collaborates with internal and external project teams to continually communicate service expectations, process changes, project status and any pertinent client business issues.• Facilitates initial planning meeting with project team to review and understand the scope and purpose of the engagement. • Accountable to ensure all client deliverable content, quality, schedules and cost are met.• Acts as the primary liaison to the client contacts and internal Senn Delaney staff regarding all aspects of engagements. Show less

    • Project Coordinator
      • Oct 2014 - Feb 2016

      • Provide administrative and technical support to client teams and participants.• Work directly with Client Service Managers in execution of various deliverables.• Edit and format documents in accordance to company’s brand standards.• Direct interface with all departments to ensure high-quality production and logistics of deliverables.• Use a variety of software tools to support all aspects of client engagement(s).

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Customer Service Account Coordinator
      • Nov 2011 - Oct 2014

      • Communicate and coordinate details of all projects to maintain strict timelines and ensure on time delivery. • Responsible for generating new sales with current accounts through special projects. • Work closely with Sales Management, Purchasing, Accounting and Warehouse teams to support the daily needs of corporate accounts. • Point of contact for any customer service inquiries or issues, sales orders, web orders and purchase orders. • Communicate and coordinate details of all projects to maintain strict timelines and ensure on time delivery. • Responsible for generating new sales with current accounts through special projects. • Work closely with Sales Management, Purchasing, Accounting and Warehouse teams to support the daily needs of corporate accounts. • Point of contact for any customer service inquiries or issues, sales orders, web orders and purchase orders.

    • United States
    • Newspaper Publishing
    • 1 - 100 Employee
    • Project Manager Sales & Market Development
      • Oct 2008 - Jan 2011

      • Assisted Director of Market Research, the Vice President of Advertising, and Sales Managers with all program activities and materials for local retail, classified, online and niche products. • Trained Account Executives on using and managing the sales software SugarCRM. • Corporate contact for all internal sales tools issues and resolutions. • Liaison between all nine community newspapers and their Marketing Department, Sales Departments and outside vendors to maintain database information. • Coordinated all expo events for each newspaper. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager Lead
      • Mar 2003 - Oct 2008

      • Managed and executed successful Sales & Marketing Programs for multiple media partners. • Trained client coordinators on maintaining company issued software and program details. • Developed and monitored program goals, schedules, calendars, and sales materials. • Managed and generated reports from client prospect database. • Maintained budgets for each program as well as expense reports. • Responsible for coordination of Venue selection and Catering for Sales Presentations. • Managed and executed successful Sales & Marketing Programs for multiple media partners. • Trained client coordinators on maintaining company issued software and program details. • Developed and monitored program goals, schedules, calendars, and sales materials. • Managed and generated reports from client prospect database. • Maintained budgets for each program as well as expense reports. • Responsible for coordination of Venue selection and Catering for Sales Presentations.

    • Assistant Front Office Manager
      • 2002 - 2003

Education

  • California State University-Long Beach
    Marketing, Business Administration
    1996 - 1999

Community

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