Christine Laine

VP, Client Services and Business Development at Noise Consulting Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
New York, United States, US
Languages
  • English -
Skills

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Credentials

  • Project Management Professional, PMP
    -

Experience

  • Noise Consulting Group, Inc.
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • VP, Client Services and Business Development
      • Aug 2015 - Present

      Work with Clients to identify and understand their Business needs in the Telecommunications and Utility industry. Implement systems, processes, and procedures to enable Clients to achieve their goals. Responsible for development of the technical solution to RFP's technical, infrastructure, resources, and facility requirements. Responsible for solution delivery to ensure quality and client ROI. Responsible for PMO, Development, Testing, and Architecture Teams. Lead the client development and account maintenance for the overall Technology Consulting Services.

  • Frontier Communications
    • Telecommunications
    • 700 & Above Employee
    • IT Director - Strategic Delivery, Enterprise Quality Assurance, and Release Management
      • Mar 2012 - Jul 2015

      IT Director in Telecommunications Industry. - Delivered Strategic Project initiatives - responsible for delivery of largest projects in resources and revenue in 2014. - Responsible for Enterprise Quality Assurance for all Tier 1 applications.- Created and built a Test Automation Team and Test Automation Framework to improve Frontier’s IT test capabilities. - Increased stability of production systems by 70% through standardization of releases on Legacy and vendor supported platforms.- Enhanced Processes for building successful project teams / hiring resources – increased IT success rate for onboarding highly skilled employee and contractor candidates by 60%. - Led Teams of up to 150 resources. Experience with over 60 vendors - solution delivery, outsourcing, and staff augmentation – onshore and offshore.

    • IT Director - Transformation, Business Engagement, Project Management, and Release Management
      • Mar 2011 - Sep 2012

      Responsible for Business and Technical transformation initiatives spanning 6 years and 4 different conversion / transformation projects.Responsible for Centralized Project Management, Requirements teams, Release Management and Environment Management Teams.Key business functions supported - customer care, ordering, billing, online, inventory, data warehouse, provisioning, and workforce management functions.Innovative solution design to support IT and business needs.

    • IT Manager - Business Engagement and Project Management
      • Sep 2004 - Mar 2011

      Responsible for Centralized Project Management and Requirements teams.Key business functions supported - product development, customer care, ordering, billing, online, inventory, data warehouse, provisioning, and workforce management functions.Business Engagement responsibility in Commercial Sales, Marketing, and Regulatory Business Units to build a partnering relationship with Frontier’s Senior / Executive Management Team, to develop short-term and long-term strategic plans, align Business’ goals with IT initiatives/technology, evaluate and prioritize IT projects, deliver strategic projects, Foster open communications between IT and the Business.

  • Systems West Computer Resources
    • Project Manager / Consultant
      • 2001 - 2004

      Utility Industry Functional and Technical Manager responsible for the multi-phased, EDI Competitive Metering Project for large Utility - Niagara Mohawk Power Corp.. Responsible for all phases of project lifecycle including requirements, technical design, development, test, implementation and maintenance. Utility Industry Functional and Technical Manager responsible for the multi-phased, EDI Competitive Metering Project for large Utility - Niagara Mohawk Power Corp.. Responsible for all phases of project lifecycle including requirements, technical design, development, test, implementation and maintenance.

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Experienced Consultant
      • 1995 - 2001

      Functional and Technical Lead involved in large system implementation and transformation \ conversion projects for Utility companies - Commonwealth Edison and BGE. IS functions responsible for include system enhancements \ intake process, requirements, technical design, development, test, and maintenance. Business Domain expertise in Service Orders, Trouble Ticketing, and Billing. Functional and Technical Lead involved in large system implementation and transformation \ conversion projects for Utility companies - Commonwealth Edison and BGE. IS functions responsible for include system enhancements \ intake process, requirements, technical design, development, test, and maintenance. Business Domain expertise in Service Orders, Trouble Ticketing, and Billing.

Education

  • University of Dayton
    BSME, Mechanical Engineering
    1991 - 1995

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