Director Sales Operations

• Jan 2020 - Present

Emergency Medical Technician - Basic

• Jan 2016 - Present

• Administered first-aid treatment and life-support care to sick or injured individuals in pre-hospital setting. • Operated equipment such as AEDs, oxygen, and bag valve masks in basic life-support environments. • Assessed nature and extent of illness or injury to establish and prioritize medical procedures. • Administered first-aid treatment and life-support care to sick or injured individuals in pre-hospital setting. • Operated equipment such as AEDs, oxygen, and bag valve masks in basic life-support environments. • Assessed nature and extent of illness or injury to establish and prioritize medical procedures.

International Business Assistant

• Oct 2004 - Jan 2020

• Manage and analyze day-to-day business for the Cynosure Global Sales and Executive Management team.• Oversee operations for Sales Administration team, including order processing and administration.• Coordinate meetings, track revenue, and compile international sales forecasts for Executive Management team at Corporate Office and Cynosure subsidiary offices, internationally. • Act as liaison between Cynosure subsidiary offices and distributors.Key Accomplishments• Expanded brand presence in 130 countries that rewarded the team with 28 consecutive quarters of revenue targets attained and YOY growth of 11%.• Prepared accurate and timely corporate communications, statistics, and internal reports for 8 international subsidiary companies with 35+ distributors, internationally. • Strengthened market presence by cultivating strong relationships with subsidiary and distributor counterparts at key U.S. and international trade shows.• Recognized by SVP for playing key role in the company consistently meeting targets; managed revenue/expense budgeting, reporting processes, distributor contracts, performance to annual goals, and sales tools. Show less

Senior Sales Administrator

• Oct 2004 - May 2010

• Oversaw all aspects of domestic and international capital equipment orders. • Facilitated and managed international and domestic shipping, including rates, routing, documentation, and letter of credit management. • Supervised day-to-day call coverage and customer issues. • Provided reporting to sales management on bookings and backlogs of capital equipment.• Honored with “Employee of the Month” in 2008.• Communicated daily with freight forwarders/customs brokers on all import/export shipments, as well as production, sales management, and financial management on status of capital equipment orders.• Developed and implemented customer service local instructions to ensure service commitment. Show less