Christine Wood
Implementation Consultant at Systems and Software- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Charlie Bratton
Christine (Chris) Wood and I worked together at Sharyland Utilities. Chris was the Manager of Billing and reported directly to me. Chris built a world class Electric Utility Billing department at Sharyland from the ground up. Her business knowledge of Billing in the Utility space is second to none, which added respect for her from her billing employees. Chris is one of the most passionate people about doing the right thing for Sharyland and the Sharyland customers that I have seen in my 42 year career. I could always count on Chris to meet her deadlines and know that the work behind the deadline would be superb. One of the biggest accomplishments that Chris completed at Sharyland was the implementation of her Billing functionality for a new SAP CIS implementation. She built a relationship with the SAP CIS vendor where the vendor knew all things billing on the project go through her, that assisted the vendor in a one stop shop to make decision that helped to meet the timeline I placed on the project.. The new billing portion of the implementation was as smooth as I have seen in 6 CIS implementations in my career and, Chris's passion for what she does along with the skills she has developed were a direct reason for this great success. I would welcome Chris to be apart of my team in the future. I know that Chris will bring passion, compassion, organization, loyalty and a wealth of managerial skills to the table.
Charlie Bratton
Christine (Chris) Wood and I worked together at Sharyland Utilities. Chris was the Manager of Billing and reported directly to me. Chris built a world class Electric Utility Billing department at Sharyland from the ground up. Her business knowledge of Billing in the Utility space is second to none, which added respect for her from her billing employees. Chris is one of the most passionate people about doing the right thing for Sharyland and the Sharyland customers that I have seen in my 42 year career. I could always count on Chris to meet her deadlines and know that the work behind the deadline would be superb. One of the biggest accomplishments that Chris completed at Sharyland was the implementation of her Billing functionality for a new SAP CIS implementation. She built a relationship with the SAP CIS vendor where the vendor knew all things billing on the project go through her, that assisted the vendor in a one stop shop to make decision that helped to meet the timeline I placed on the project.. The new billing portion of the implementation was as smooth as I have seen in 6 CIS implementations in my career and, Chris's passion for what she does along with the skills she has developed were a direct reason for this great success. I would welcome Chris to be apart of my team in the future. I know that Chris will bring passion, compassion, organization, loyalty and a wealth of managerial skills to the table.
Charlie Bratton
Christine (Chris) Wood and I worked together at Sharyland Utilities. Chris was the Manager of Billing and reported directly to me. Chris built a world class Electric Utility Billing department at Sharyland from the ground up. Her business knowledge of Billing in the Utility space is second to none, which added respect for her from her billing employees. Chris is one of the most passionate people about doing the right thing for Sharyland and the Sharyland customers that I have seen in my 42 year career. I could always count on Chris to meet her deadlines and know that the work behind the deadline would be superb. One of the biggest accomplishments that Chris completed at Sharyland was the implementation of her Billing functionality for a new SAP CIS implementation. She built a relationship with the SAP CIS vendor where the vendor knew all things billing on the project go through her, that assisted the vendor in a one stop shop to make decision that helped to meet the timeline I placed on the project.. The new billing portion of the implementation was as smooth as I have seen in 6 CIS implementations in my career and, Chris's passion for what she does along with the skills she has developed were a direct reason for this great success. I would welcome Chris to be apart of my team in the future. I know that Chris will bring passion, compassion, organization, loyalty and a wealth of managerial skills to the table.
Charlie Bratton
Christine (Chris) Wood and I worked together at Sharyland Utilities. Chris was the Manager of Billing and reported directly to me. Chris built a world class Electric Utility Billing department at Sharyland from the ground up. Her business knowledge of Billing in the Utility space is second to none, which added respect for her from her billing employees. Chris is one of the most passionate people about doing the right thing for Sharyland and the Sharyland customers that I have seen in my 42 year career. I could always count on Chris to meet her deadlines and know that the work behind the deadline would be superb. One of the biggest accomplishments that Chris completed at Sharyland was the implementation of her Billing functionality for a new SAP CIS implementation. She built a relationship with the SAP CIS vendor where the vendor knew all things billing on the project go through her, that assisted the vendor in a one stop shop to make decision that helped to meet the timeline I placed on the project.. The new billing portion of the implementation was as smooth as I have seen in 6 CIS implementations in my career and, Chris's passion for what she does along with the skills she has developed were a direct reason for this great success. I would welcome Chris to be apart of my team in the future. I know that Chris will bring passion, compassion, organization, loyalty and a wealth of managerial skills to the table.
Experience
-
Systems & Software
-
United States
-
Software Development
-
1 - 100 Employee
-
Implementation Consultant
-
Sep 2018 - Present
-
-
-
Sharyland Utilities, L.L.C.
-
United States
-
Utilities
-
1 - 100 Employee
-
Billing Manager
-
2014 - Present
Orchestrated all billing responsibilities for entire company. Ensured electric rates billed correctly for all rate classes, oversaw transaction management department, tested new fixes before moving into production environment, and supervised multiple projects at one time. Held weekly team meetings with offices located in several different regions of Texas. • Changed business model from a regulated electric market to a deregulated market.• Implemented and tested the Automated Metering System Program. Show less
-
-
Senior Billing Representative
-
1996 - 2014
Supervised billing and customer service in one facility. Responsible for providing necessary data to Regulatory on all Public Utility Commission customer complaints. Oversaw the electric billing for the City of Farmersville for 15 years.• Created annual billing and meter reader calendar.• Developed monthly and annual revenue reports.
-
-
Customer Service and Billing Representative
-
1990 - 1996
Demonstrated solid communication skills by resolving escalating customer situations. Years of account receivable experience. Received power outage calls and dispatched accordingly.• Implemented new CIS software.• Coached/trained employees to respond to customer needs and billing inquiries.
-
-
Community
