Experience

Verma Systems, Inc.

• Intern

  • Jul 2018 - Present

  Remote Monitoring Configuration and Deployment Configured and troubleshooted remote monitoring and ticketing softwares resulting in facilitating training with support to staff.Generating client network alerts for techs and the training resulted in a company wide change in workflow which focuses on customer service. Windows 7 PC RefreshReplacing or upgrading Windows 7 computers for contract clients.Worked with the service department to locate and access client… Remote Monitoring Configuration and Deployment Configured and troubleshooted remote monitoring and ticketing softwares resulting in facilitating training with support to staff.Generating client network alerts for techs and the training resulted in a company wide change in workflow which focuses on customer service. Windows 7 PC RefreshReplacing or upgrading Windows 7 computers for contract clients.Worked with the service department to locate and access client equipment.Onboarded new and existing client equipment via remote access software. Revenue directly related to this project exceeded $100,000 last quarter.Network AuditingPerform on site audits of client network equipment.Documented this information with photos and technology assessments .In addition to verifying Verma Systems standards are upheld and maintained; this information is used to develop new opportunities or supplement existing projects.ProcurementProcessing client software renewals, receiving and shipping projects equipment. Show more Show less



Symmetry Financial Group

• Producer

  • Jun 2017 - Aug 2018

  Generated appointments from hot and cold leads to meet with clients in their homes.Worked with families to find an appropriate amount of coverage for their budget.



LSU College of Engineering

• Student Worker

  • Aug 2009 - Feb 2012



Wix Filtration Corporation

• Intern

  • Aug 2010 - Aug 2011

  Product manufacture and assembly process design of special order filters. Updated product catalog descriptions, images of filter housings, and storage process. Revised format of supplier prints/dimensions of filters for warehouse. Performed tests in product lab following safety procedures and processed corresponding paperwork.