Programming and Outreach Specialist - Youth

• Apr 2022 - Present

Certified Pharmacy Technician

• Mar 2021 - Feb 2022

Barista

• Jul 2016 - Jun 2020

•Provide outstanding service to 100+ customers per day, crafting high-quality beverages that meet consumer needs within a fast-paced work environment. •Coach, mentor, and motivate a diverse workforce, offering training to new baristas to ensure compliance with all corporate policies and procedures. •Evaluate and mitigate issues before they arise, adopting policy and procedural improvements to minimize risks. •Provide outstanding service to 100+ customers per day, crafting high-quality beverages that meet consumer needs within a fast-paced work environment. •Coach, mentor, and motivate a diverse workforce, offering training to new baristas to ensure compliance with all corporate policies and procedures. •Evaluate and mitigate issues before they arise, adopting policy and procedural improvements to minimize risks.

Associate

• Nov 2015 - Mar 2016

•Continuously achieved and maintained the daily goal of receiving 1,000+ products. •Mastered the computerized system to guarantee products were correctly distributed throughout the state. •Continuously achieved and maintained the daily goal of receiving 1,000+ products. •Mastered the computerized system to guarantee products were correctly distributed throughout the state.

Brand Manager

• Sep 2014 - Jan 2015

•Oversaw the strategic planning and execution of creative solutions to invigorate the newly acquired RJ Reynolds Camel brand, working with 40+ team members and a $60,000 budget to develop unique marketing collateral and generate buzz for the brand across all media platforms. •Served as the primary point of contact between the client and the agency, ensuring all final products reflected the brand's vision and mission. •Leveraged expertise in digital design and UX strategy to develop interactive design solutions, working with the UX Director and team to reach targeted markets and boost website traffic by 100%. •Communicated with clients to gather client briefs, outlining all deliverables and timelines to ensure that projects were completed on time, within budget, and exceeding expectations. •Translated stakeholders' insights into actionable creative strategies and concepts that drove revenue and profit growth. Show less

Marketing Manager

• Dec 2011 - Mar 2014

•Generated $1.5M in FY’13 and was awarded 1/3 of all monthly presentations, including the creation of compelling graphs, data, and architectural design blueprints to support 100+ project pitches. •Conducted a feasibility study for a 1,200 room headquarter hotel for McCormick Place in collaboration with the Metro Pier and Exposition Authority, successfully detailing the economic impact of the building project to the surrounding areas and providing results and improvement recommendations to key stakeholders. •Pitched marketing and feasibility studies to global cities, ranging from $10K to $150K+, closing 2,000 deals to bring in $150,000 annually. •Utilized extensive market research and networking with professional contacts to identify opportunities and deliver 5-20 project leads. •Acted as the main point of contact for a diverse portfolio of 100+ clients, promptly answering accounting questions and resolving all conflicts and administrative issues to garner high satisfaction and retention rates. •Delivered accounting, human resources, office administration, and travel assistance to the staff of 8-10 people. Show less

Contributions Assistant

• Jan 2010 - Jun 2011

•Administered the process and placement of donations, including allocating donations to specific individuals with immediate needs. •Executed communication efforts with members to maintain donor relations. •Administered the process and placement of donations, including allocating donations to specific individuals with immediate needs. •Executed communication efforts with members to maintain donor relations.

Consumer Products Coordinator

• Jan 2008 - Mar 2009

•Assisted 100+ potential job seekers per day with resume building, career coaching, and other products such as salary calculators, background checks, and establishing Career Builder profiles. •Fostered and nurtured relationships with potential clients to generate $50,000 in sales of company products and services. •Assisted 100+ potential job seekers per day with resume building, career coaching, and other products such as salary calculators, background checks, and establishing Career Builder profiles. •Fostered and nurtured relationships with potential clients to generate $50,000 in sales of company products and services.

Sales Assistant

• Oct 2005 - Apr 2007

•Liaised with national television stations and the advertising agency to allocate monetary values pertaining to certain spots ranging from $1,000-$100K. •Represented the needs of 100 clients, including finalizing the details of all projects and sales to meet contract agreements between clients and stations. •Liaised with national television stations and the advertising agency to allocate monetary values pertaining to certain spots ranging from $1,000-$100K. •Represented the needs of 100 clients, including finalizing the details of all projects and sales to meet contract agreements between clients and stations.

Art Buyer Intern

• May 2004 - Aug 2004

•Partnered with the Senior Art Buyers and Art Directors to cast models and secure locations for commercial shoots. •Interviewed and hired photographers for various print campaigns for such high-profile clients as Gatorade, Static Guard, Aveda and Midas. •Managed the strategic plan from concept through to execution, including creating storyboards, selecting models, and attending the on-location shoot to ensure quality and creative development. •Partnered with the Senior Art Buyers and Art Directors to cast models and secure locations for commercial shoots. •Interviewed and hired photographers for various print campaigns for such high-profile clients as Gatorade, Static Guard, Aveda and Midas. •Managed the strategic plan from concept through to execution, including creating storyboards, selecting models, and attending the on-location shoot to ensure quality and creative development.

Promotions Intern

• May 2004 - Aug 2004

•Promoted the radio station at various public events throughout Chicago, coordinating giveaways and working with a large team on various projects to drive awareness. •Promoted the radio station at various public events throughout Chicago, coordinating giveaways and working with a large team on various projects to drive awareness.