Experience

GoGenerosity

• New Zealand
• Advertising Services
• 1 - 100 Employee

• Customer Service Associate

  • Sep 2022 - Present



Event Cinemas

• Australia
• Entertainment Providers
• 300 - 400 Employee

• General Cinema Manager

  • Sep 2015 - Sep 2022

  • Creating a safe working environment for the staff to feel comfortable and work efficiently• Handling day to day operations of the cinema complex• Banking/cash handling and invoice management• Motivating staff and assisting them to achieve targets• Data processing• Complaint handling• Ensuring required Health and Safety standards are met and incidents are being reported correctly and are reviewed regularly

• Operations Manager

  • Nov 2019 - May 2020

  • Rostering and payroll• Stock Management• Recruitment and staff management• Ensuring Event Cinema complies with standards and procedures• Weekly reporting and data processing(Site permanently closed due to covid. I was offered my previous role ofDuty Manager at Tauranga Central back)



New World NZ

• Food and Beverage Services
• 100 - 200 Employee

• Sales Store Checker/ Cafe Assistant

  • Mar 2005 - Jan 2015

  • Ensuring top quality customer service at all times • Working efficiently • Working well within a team • Cash Handling • Making great coffee and preparing food • Opened and closed the cafe • Cleaned the cafe to meet the expected level of health and food safety standards • Ensuring top quality customer service at all times • Working efficiently • Working well within a team • Cash Handling • Making great coffee and preparing food • Opened and closed the cafe • Cleaned the cafe to meet the expected level of health and food safety standards