Christine Thompson
at Fantech- Claim this Profile
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Bio
Experience
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Fantech
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Australia
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Wholesale Building Materials
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1 - 100 Employee
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Mar 2022 - Present
Responsible for ensuring Fantech provides the highest possible standard of service to our customers as the National Customer Order and Project Solutions Manager (COPS).Additional to this managing the national business systems processes while developing improvement initiatives and solutions as the Systems Process Manager.
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Jul 2019 - Mar 2022
Main objectives of the role are: To develop process improvement initiatives with a view to reduce cost or increase efficiency and optimize work flow.To develop best practices for business process improvements.To define, design, develop and implement business processes to achieve business goals.Also responsible for the Quality administration activities through the Business Management System to ensure compliance under AS/NZS ISO 9001:2015.
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Nov 2012 - Jul 2019
As Quality Systems Manager for Fantech my responsibilities are to oversee and coordinate the activities of the Quality Systems function, and collaborate with line managers and staff towards achieving overall expectations pertaining to quality and continuous improvement. Be a driver of our quality culture. As Quality Systems Manager I am committed to continuous quality improvement in all areas of the business. In particular with a focus in customer satisfaction and risk management.Other activities include:Maintain the Quality Management System under ISO 9001:2015 Show less
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Feb 2010 - Nov 2012
To be a driver of Fantech's quality culture and continuous improvement.Task include:Maintain administration of Fantech quality management system under ISO9001:9008Coordinate company quality auditsSupervision of QA/Eng Administrations AssistantProactive analysis of quality issuesCoordinate Strategy Planning
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Aug 2004 - Jan 2010
To provide effective support for the administration of the Quality and Engineering Departments.
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Fantech
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Australia
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Wholesale Building Materials
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1 - 100 Employee
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Accounts Supervisor
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Mar 1988 - Aug 1999
Duties included: Inventory control Coordination of stocktakes Accounts Payable/Receivable Accounts reconciliation Audits Duties included: Inventory control Coordination of stocktakes Accounts Payable/Receivable Accounts reconciliation Audits
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Education
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Australian Institute of Business
Master of Business Administration - MBA, Business Administration and Management, General -
Leadership Management Australia
Diploma, High Performance Management -
Leadership Management Australia
Certificate IV, Frontline Management -
NCS International
Certificate, Internal Auditing -
Breakthrough Performance Consulting Pty Ltd
Certificate IV, Competitive Manufacturing -
Box Hill Institute
Certificate IV, Quality Management and Assurance -
Outer Eastern Tafe Melbourne
Advanced Diploma, Accounting and Business/Management