Executive Assistant

• Jun 2019 - Present

Executive Assistant

• Apr 2016 - Jun 2019

•Provide administrative support to C-level executives, including accurate schedule management and event coordination. •Schedule Board of Directors meetings, assist with meeting materials and coordinate audio/visual equipment. •Coordinate domestic travel arrangements and arrange complex travel itineraries. •Preparation and finalization of monthly expense reports. •Manage Master Service Contracts and Statements of Work for the Technology Department. •Act as liaison between recruitment vendors and Technology Department, including on-boarding new employees and contractors. •Collaborate with other administrative team members, human resources and the finance department on special projects and events.

Executive Assistant/Office Manager

• Jul 2015 - Mar 2016

•Provide administrative of support to President and directors. •Heavy calendar management and meeting planning. •Coordinate domestic travel using Concur, including preparation and finalization of expense reports. •Manage all projects in collaboration with a new office build out and construction. •Liaison between IT and Human Resources in coordination with on-boarding new employees. •Preparation of presentations in PowerPoint. •Receive, verify and process accounts payables, assuring timelines and accuracy.

Executive Assistant

• Jun 2014 - Jul 2015

•Provide administrative support to President. •Manage flow of information to salespeople, customers and prospects. •Develop and improve sales collateral. •Manage administrative duties for sales, trade shows, marketing and other projects. •Coordinate travel and make reservations for senior level executives. •Coordinate and manage all trade show materials, including booths, graphics, displays, literature and samples. •Provide administrative support to President. •Manage flow of information to salespeople, customers and prospects. •Develop and improve sales collateral. •Manage administrative duties for sales, trade shows, marketing and other projects. •Coordinate travel and make reservations for senior level executives. •Coordinate and manage all trade show materials, including booths, graphics, displays, literature and samples.

Executive Assistant

• Oct 2012 - Jan 2014

•Provide administrative support to CEO and Board Relations Manager. •Manage calendar for CEO, coordinate travel and make reservations for CEO, staff and Board members. •Schedule, assist with planning and organizing Committee and Board Meetings. •Prepare meeting materials and agendas, distribute materials and transcribe meeting minutes. •Preparation and finalization of monthly expense reports. •Provide administrative support to CEO and Board Relations Manager. •Manage calendar for CEO, coordinate travel and make reservations for CEO, staff and Board members. •Schedule, assist with planning and organizing Committee and Board Meetings. •Prepare meeting materials and agendas, distribute materials and transcribe meeting minutes. •Preparation and finalization of monthly expense reports.

Assistant Operations Manager

• Nov 2008 - Oct 2012

•Provide administrative support to CEO and Director of Operations. •Calendar management. •Coordinate, schedule and assign daily administrative tasks to support staff. •Coordinate maintenance staff schedule for various site locations. •Coordinate meetings, prepare and distribute agenda and meeting materials, prepare facilities, record and transcribe meeting minutes. •Schedule interviews, conduct background searches and employment reference checks. •Order, track and replenish office supply inventory. •Chairperson for Staff Recognition Committee.

Administrative Assistant/Customer Service Manager

• Feb 2007 - Nov 2008

•Administrative support to Vice President and Office Manager. •Coordinate and provide transportation for executives, sales managers and clients. •Coordinate and manage an online consumer sales program. •Confer with customers by telephone or in person to provide information about products and create orders. •Check to ensure that appropriate changes were made to resolve customers' problems. •Keep records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken. •Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.