Experience

Guild Insurance

• Australia
• Insurance
• 100 - 200 Employee

• National Claims Manager - Short Tail

  • Dec 2018 - Present

• Claims Manager

  • Mar 2017 - Dec 2018

  Short Tail Claims



Zurich Australia

• Financial Services
• 400 - 500 Employee

• Property & Marine Team Leader

  • Jan 2016 - Mar 2017

• Technical Claims Manager -(team leader) Motor

  • Feb 2013 - Jan 2016

  I lead a team of 8 people in managing technical motor claims across light and heavy motor. Customer excellence and a seamless claims experience is what I encourage my team to deliver.I believe people are our biggest asset. As a people manager it is important to me to find out what each of my people value and use these values to motivate, encourage and reward.

• Claims Advisor

  • 2008 - Feb 2013

  In 2010 I won the Zurich Global Starz Award for my work in managing claims for the Melbourne and Perth hail storms. This lead to an opportunity to take part in a year long future leaders program in 2011.



CGU Insurance

• Australia
• Insurance
• 700 & Above Employee

• Fleet Claims Specialist

  • Aug 2006 - Aug 2008