Experience

BookBrowse

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Book Reviewer

  • Oct 2023 - Present

  Book reviews and corresponding articles. Book reviews and corresponding articles.


Lake Wales Public Library
• United States
• Libraries
• 1 - 100 Employee
• Library Assistant

  • Dec 2022 - Present


BookTrib

• United States
• Advertising Services
• 1 - 100 Employee

• Book Reviewer

  • Dec 2022 - Present

  Book reviews Book reviews



Dosimetry Badge

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• CX Manager & Content Creator

  • Jul 2019 - Jul 2022

  Daily account management for all 1,000+ clients including inbound calls and email management using HubSpot leads software; user manuals and radiation badge brochure creation, design, and copy; content writing for DosimetryBadge.com, as well as occasional blog posts regarding radiology. Daily account management for all 1,000+ clients including inbound calls and email management using HubSpot leads software; user manuals and radiation badge brochure creation, design, and copy; content writing for DosimetryBadge.com, as well as occasional blog posts regarding radiology.



Gamer Goo

• Computer Games
• 1 - 100 Employee

• Content Writer

  • Jan 2018 - Jul 2022

  Blog posts on the gaming industry and promotion of Gamer Goo, copywriting for GamerGoo.com, social media content creation and time management. Same owners as TankAmerica.com, where I also wrote the website copy in 2018. Blog posts on the gaming industry and promotion of Gamer Goo, copywriting for GamerGoo.com, social media content creation and time management. Same owners as TankAmerica.com, where I also wrote the website copy in 2018.



East West Music & More

• Content Creator

  • Aug 2018 - Jul 2019

  Social media content creation, planning, and marketing including giveaways, ads, and daily music history posts; copy for website; inventory, orders, and sales; front desk reception, stocking of vinyl and other media. Social media content creation, planning, and marketing including giveaways, ads, and daily music history posts; copy for website; inventory, orders, and sales; front desk reception, stocking of vinyl and other media.



Amber Diagnostics

• United States
• Medical Device
• 1 - 100 Employee

• Marketing Assistant & Content Creator

  • Oct 2015 - Jul 2019

  Amber Diagnostics + Clermont Radiology (same owner till 2018). Assisted with marketing software management, SEO research, social media content creation, content writing, press releases, blog posts regarding healthcare and radiology, as well as in-depth marketing brochure design, copy, and outreach. Created buyer's manuals including technical specs for a diverse range of refurbished radiology equipment including X-ray, C-arm, bone densitometer, CT, and MRI. Created and directed scripts for in-house video production. Show less



America's Escape Game

• Front Desk Representative

  • Jul 2015 - Oct 2015

  First point of contact customer service, answering calls, scheduling, and maintaining front desk area. Kept facility tidy, kept track of till. Trivia and entertainment for in-queue Escape Room guests; designed and drew greeting cards for birthdays. First point of contact customer service, answering calls, scheduling, and maintaining front desk area. Kept facility tidy, kept track of till. Trivia and entertainment for in-queue Escape Room guests; designed and drew greeting cards for birthdays.



RockNReel Reviews

• Film Reviewer

  • Apr 2015 - Jul 2015

  Film reviews. Film reviews.



Cinefilles.ca

• Guadeloupe
• Entertainment Providers

• Film Columnist

  • Oct 2014 - Jul 2015

  Film reviews and articles. Film reviews and articles.



Sunland Distribution

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Administrative Assistant

  • Feb 2015 - Jun 2015

  Daily administrative duties within office environment; directed calls from truck drivers, created and filed load reports, completed data entry of load reports. Daily administrative duties within office environment; directed calls from truck drivers, created and filed load reports, completed data entry of load reports.



POLK COUNTY HIGHWAY DEPARTMENT

• United States
• Government Administration
• 1 - 100 Employee

• Data Entry Technician

  • Aug 2014 - Dec 2014

  Data entry of Polk County’s traffic incidents, transferring incident details from hand-written reports to computer files, organized files and reports cleanly and efficiently. Data entry of Polk County’s traffic incidents, transferring incident details from hand-written reports to computer files, organized files and reports cleanly and efficiently.



Ridge Veterinary Hospital

• United States
• Research Services
• 1 - 100 Employee

• Front Desk Representative

  • Aug 2014 - Aug 2014

  Maintained front desk area, first point of contact customer service, assisted in keeping facility tidy. Answered phone calls, scheduled appointments, filed and organized client records, managed client software, handled dogs and cats during examinations and treatment. Maintained front desk area, first point of contact customer service, assisted in keeping facility tidy. Answered phone calls, scheduled appointments, filed and organized client records, managed client software, handled dogs and cats during examinations and treatment.



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Center Representative

  • May 2014 - Aug 2014

  Called Sirius XM customers to inquire about trial service, laid out pricing plans for interested customers to choose from; sales directly tied to performance rating. Consistently a top seller after initial training. Called Sirius XM customers to inquire about trial service, laid out pricing plans for interested customers to choose from; sales directly tied to performance rating. Consistently a top seller after initial training.



Lake Wales Veterinary Hospital / Suite Dreams Boarding and Grooming

• Lead Boarding Technician

  • Jul 2010 - May 2014

  Managed at least four employees at a time to ensure facility tidiness and proper pet treatment. In addition to previous part-time duties, was in-charge of administering medicine and special diets for pets; also given keys to the facility for weekend hours.

• Boarding Technician

  • Jul 2006 - Jul 2010

  Cared for pets while owners away; cleaned cages and bowls, kept facility sanitary, administered several daily walks and play-times for dogs and cats, handled dogs and cats on a daily basis to perform examinations, treatments, grooming, nail trims, bathing and flea treatments, etc. Also performed facility tours, handled inbound calls, and managed client software.



Lake Wales News

• United States
• Book and Periodical Publishing

• Stringer

  • Mar 2013 - Aug 2013

  Local interviews and news articles. Local interviews and news articles.