Account Coordinator, Patient Services

• Sep 2021 - Present

Intervention Specialist

• Aug 2017 - May 2021

● Collaborate with general education teachers to plan and co-teach 4th and 5th grade reading, writing, and math● Facilitate Orton-Gillingham, math, comprehension, work habits, social skills, and writing instruction for small groups● Adapt and modify curriculum to support learners’ needs in an inclusive classroom setting through changes in teaching modalities ● Develop and monitor Individualized Education Programs (IEP) for a caseload of 10-15 students to identify gaps in learning and to manage learners’ progress ● Collect data on IEP goals to inform instruction and ensure positive outcomes of intervention● Communicate weekly with parents and related service providers to establish alignment on learners’ needs ● Utilized video chat to deliver instruction during the COVID-19 pandemic

Direct Care Provider

• Oct 2016 - Aug 2017

● Supported 1 client with general self-care and routines daily to encourage independence for personal goals● Planned, scheduled, and coordinated community outings and medical appointments● Implemented client's Individual Service Plan (ISP) to drive better outcomes with regard to personal goals● Advocated for client's social, emotional, and medical needs within the community● Monitored and documented client's medications and relevant information from doctors’ appointments ● Supported 1 client with general self-care and routines daily to encourage independence for personal goals● Planned, scheduled, and coordinated community outings and medical appointments● Implemented client's Individual Service Plan (ISP) to drive better outcomes with regard to personal goals● Advocated for client's social, emotional, and medical needs within the community● Monitored and documented client's medications and relevant information from doctors’ appointments

Direct Care Provider

• May 2015 - Aug 2017

● Supported 1 client with general self-care and routines daily to encourage independence for personal goals● Planned, scheduled, and coordinated community outings and medical appointments● Implemented client's Individual Service Plan (ISP) to drive better outcomes with regard to personal goals● Advocated for client's social, emotional, and medical needs within the community● Monitored and documented client's medications and relevant information from doctors’ appointments ● Supported 1 client with general self-care and routines daily to encourage independence for personal goals● Planned, scheduled, and coordinated community outings and medical appointments● Implemented client's Individual Service Plan (ISP) to drive better outcomes with regard to personal goals● Advocated for client's social, emotional, and medical needs within the community● Monitored and documented client's medications and relevant information from doctors’ appointments

Direct Care Provider

• May 2014 - Oct 2016

● Supported 1 client with general self-care and routines daily to encourage independence for personal goals● Planned, scheduled, and coordinated community outings and medical appointments● Implemented client's Individual Service Plan (ISP) to drive better outcomes with regard to personal goals● Advocated for client's social, emotional, and medical needs within the community● Monitored and documented client's medications and relevant information from doctors’ appointments ● Supported 1 client with general self-care and routines daily to encourage independence for personal goals● Planned, scheduled, and coordinated community outings and medical appointments● Implemented client's Individual Service Plan (ISP) to drive better outcomes with regard to personal goals● Advocated for client's social, emotional, and medical needs within the community● Monitored and documented client's medications and relevant information from doctors’ appointments

Student Incident Response Specialist

• Sep 2010 - Aug 2014

● Provided technology support to instructors to reduce burden of technical failure● Repaired, replaced, and maintained classroom technology in various buildings on campus● Prepared various technology equipment (cameras, projectors, laptops, etc) for customers to reserve● Monitored and performed routine maintenance on computer labs ● Collaborated with team members to solve technology issues ● Provided technology support to instructors to reduce burden of technical failure● Repaired, replaced, and maintained classroom technology in various buildings on campus● Prepared various technology equipment (cameras, projectors, laptops, etc) for customers to reserve● Monitored and performed routine maintenance on computer labs ● Collaborated with team members to solve technology issues