VP Business Program Management

• Aug 1994 - Present

VP Business Program Management

• Feb 2015 - Aug 2020

Support Office of the President. Partner with other business areas to ensure delivery of key tasks in support of the organization’s effectiveness including budget management, organizational goal metrics & tracking, improvement in employee satisfaction and business unit reviews. Prepare presentations, communications and speeches for the direct leader, which may include presentations to the company’s Board of Directors, analyst group, regulatory agencies, and employee/management… Show more Support Office of the President. Partner with other business areas to ensure delivery of key tasks in support of the organization’s effectiveness including budget management, organizational goal metrics & tracking, improvement in employee satisfaction and business unit reviews. Prepare presentations, communications and speeches for the direct leader, which may include presentations to the company’s Board of Directors, analyst group, regulatory agencies, and employee/management groups; ensure preparation and pre-work readiness for meetings and facilitate productive and decisive meetings/conversations. Represent the senior leader on key strategic and tactical initiatives to others (in absence of leader). Monitor progress of operational and strategic objectives. May lead broad, cross-organizational initiatives for which the direct leader has been assigned accountability; these may include initiatives related to business transformation, SOX, business strategy or development. Initiate activities to maximize organizational effectiveness such as driving process improvements.

Director Planning & Adminstration

• Feb 2014 - Jan 2015

Support Office of the President. Partner with other business areas to ensure delivery of key tasks in support of the organization’s effectiveness including budget management, organizational goal metrics & tracking, improvement in employee satisfaction and business unit reviews. Prepare presentations, communications and speeches for the direct leader, which may include presentations to the company’s Board of Directors, analyst group, regulatory agencies, and employee/management… Show more Support Office of the President. Partner with other business areas to ensure delivery of key tasks in support of the organization’s effectiveness including budget management, organizational goal metrics & tracking, improvement in employee satisfaction and business unit reviews. Prepare presentations, communications and speeches for the direct leader, which may include presentations to the company’s Board of Directors, analyst group, regulatory agencies, and employee/management groups; ensure preparation and pre-work readiness for meetings and facilitate productive and decisive meetings/conversations. Represent the senior leader on key strategic and tactical initiatives to others (in absence of leader). Monitor progress of operational and strategic objectives. May lead broad, cross-organizational initiatives for which the direct leader has been assigned accountability; these may include initiatives related to business transformation, SOX, business strategy or development. Initiate activities to maximize organizational effectiveness such as driving process improvements.

Director Strategic Planning

• Dec 2011 - Jan 2014

>Drive corporate strategy to achieve vision and PTI goals >Capture and publish short and long-term roadmaps for each business unit >Review and monitor competitive landscape >Direct and monitor investment agenda >Secure business cases, including technology estimates and business benefits / ROI >Recommend annual agenda to ET and secure approval, attaining additional approvals on requested changes >Communicate progress and financial assessment through… Show more >Drive corporate strategy to achieve vision and PTI goals >Capture and publish short and long-term roadmaps for each business unit >Review and monitor competitive landscape >Direct and monitor investment agenda >Secure business cases, including technology estimates and business benefits / ROI >Recommend annual agenda to ET and secure approval, attaining additional approvals on requested changes >Communicate progress and financial assessment through executive scorecards >Provide strategic support and consulting to Executive leadership, as requested

Program Director, Project Management Office

• Oct 2001 - Apr 2012

Program Manager 9/2009 to 12/2010 Project Manager 10/2001 to 8/2009

Sr. New Product Development Analyst

• Feb 2000 - Sep 2001

Team Leader, American Express Card Insurance Products

• Nov 1998 - Jan 2001

Contract Analyst

• Apr 1996 - Oct 1998

Client Service Representative

• Aug 1994 - Mar 1996