Business Growth & Development Manager

• Jun 2021 - Present

Business Growth and Development Mnagement• Proactively market lending and deposit opportunities from current and prospective clients• Champion growth of non-funded income lines to ensure a balanced healthy business• Budget accountability: responsible for strict cost management in the branch.People Management• Drive and inculcate the right corporate culture at all times• Created an empowering environment for direct reports that foster creativity and encourage innovation• Developed a high performing team through effective use of KPIs/ SMART targets and timely reviews with active feedback and coaching• Ensured a training for the staff is carried out and business continuity plans are in place• Directly responsible for discipline among staff within the branch by following the Bank’s disciplinary and grievance procedures.• Conducted regular meetings with branch staff to ensure all staff are on track on performance, received feedback on any issues arising from the business and supported those with performance challenges.Customer Experience• Ensured the branch achieves service excellence by closely monitoring and improving customer service standards, through closely working with all the staff.• Ensured regular training on customer service is done for the branch teams by the Customer Service Champions• Ensured stellar customer service and prompt attendance to any customer complaints.Compliance & Risk• Ensured that all operations and controls within the branches are adhered to and in compliance with set regulations, to protect the business• Low portfolio at risk (PAR) by ensuring that there is quality lending; no frauds and overall high compliance standards• Budget planning, control, and evaluation for the Branch.KEY ACHIEVEMENTS: • Initiated and started a new branch within Equity Bank Rwanda Plc., • Trained my team, recruit clients, mobilized deposits and grown loan book, build a pipeline.• Within 4 months, I managed to break-even point. Show less

Public Sector & Institutions & Woman Banking Manager (PSIWM)

• Jul 2020 - Jun 2022

Recruited, Identified , designed , processed and implemented loans. Undertaken no lending products that promote public sector management and governance. Formulate governance policy and strategies, engaging governments and conducting Equity Bank's activities to support country and sector level policy and reforms.

Senior Corporate Relations Manager

• Jul 2009 - Jun 2020

a) Corporate Relationship Manager,

• May 2004 - Feb 2008

4.1 Deputy Head of Treasury: • Managed the long and short-term liquidity of the Bank, controlled, and managed its debts position at reporting dates and focused on working capital management. 4.2. Deputy Head of International Operation: • Managed and controlled FX and interest rate exposures, implemented necessary hedging strategy and associated accounting under international accounting standards, ensured compliance with relevant regulation, Promoted the banks array of products tailored for the International and Regional companies, government, and non-government organizations 4.3. Corporate Unity Manager: (Corporate account Relationship Manager): • Recruited new clients and maintained existing ones; assure good services to them; Focal point and correspondent person do the correspondence to those institutions and enterprises, the correspondents Banks. 4.4. Project Manager of Electronic Payment: • Made proposals on services and products that the bank offered, promoted; advertised and sold out the bank products. 4.5. Marketing Officer/Relationship Officer: • Identified potential borrowers and initiated contact and provided information to the potential client. • Generate new business for the Bank by sourcing and managing clients. KEY ACHIEVEMENTS: • Identified investment opportunities and disbursed a loan of USD $ 14 Million and developed the Bank’s portfolio of USD $ 18 Million Liability. • Increased number of clients over the year up to 750 clients and 350 cards Show less

Coordinator of Rural Development Department

• Feb 2003 - May 2005

1. Coordinated Rural Development Department :Jan 2004, • Under the chief of Party, my responsibilities: carried and coordinated all the projects to be funded before sending them to Washington DC. 2. Assisted Rural Development Coordinator; June 2003; 3) identified and build a pipeline list of farmers in different agriculture sector and value chain, 4) reviewed projects presented by individual, farmers and company /cooperatives or group of Associations to be financed by USAID through ACDI-VOCA before sending them to Washington DC ; 5) written project proposal in appropriate format ; 6) build capacity building and trained associations /farmers /and cooperatives in-group, 7) supervised the trainees; and 8) handled the report to the Coordinator of the project as well as to the Chief of Party (COP) 9) Analyzed project presented by farmers,association/cooperatives under the Grant Department; 10)Reviewed the budget for the project presented by the associations/farmers/cooperatives. 11) Trained Cooperatives on MIcrofinance 12) Traines farmers and coopératives entrepreneurship Show less

On job training

• Feb 2003 - May 2004

iv) Internship in Marketing research and analysis of Vegetable Oil Imports in Rwanda ACDI-VOCA USAID Poject Fund, February 2003, Project Fund Rwanda Gikondo, Head office Washington DC: Work Done: • Initiated and conducted a market research study to determine the impact of the PL 480 import of vegetable oil on local oil production. Study of the level of local production of vegetable oil was so insignificant that oil imports whether through PL480 or otherwise have no significant impact on local production. Instead PL480 oil imports were more favorable to the local market in terms of quality and price relative to other commercial imports. The study revealed also that the major suppliers of vegetable oil were from east African Economic Community. Show less

Intern

• Oct 2002 - Dec 2002

vi. On Job Training • On the job training and research at Karnataka Soaps Detergent Limited (KSDL) in India under the guidance and supervision of Mr M N Prabhakara Babu Manager, the research topic was” working Capital Management» this served as a research paper required for the partial fulfillment of my Bachelor ‘s Degree vi. On Job Training • On the job training and research at Karnataka Soaps Detergent Limited (KSDL) in India under the guidance and supervision of Mr M N Prabhakara Babu Manager, the research topic was” working Capital Management» this served as a research paper required for the partial fulfillment of my Bachelor ‘s Degree