Christine Nikolakopoulou
Quality Assurance Analyst at Relational SA- Claim this Profile
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Bio
Experience
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Relational SA
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Insurance
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1 - 100 Employee
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Quality Assurance Analyst
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Jan 2022 - Present
Acting as a liaison between I.T. developers and clients, assisting in the integration of new solutions and quality testing of these. Acting as a liaison between I.T. developers and clients, assisting in the integration of new solutions and quality testing of these.
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Cepal Hellas Financial Services S.A.
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Greece
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Financial Services
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400 - 500 Employee
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Division of Arrears in Retail Banking
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Dec 2020 - Dec 2021
Relationship Manager (RM) of Arrears. Supervisor for the operation and coordination of Hub branches. Relationship Manager (RM) of Arrears. Supervisor for the operation and coordination of Hub branches.
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Alpha Bank
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Greece
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Banking
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700 & Above Employee
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Division of Arrears in Retail Banking
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Feb 2020 - Nov 2020
Relationship Manager (RM) of Arrears. Supervisor for the operation and coordination of Hub branches.
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Division of Arrears in Retail Banking
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Jul 2018 - Feb 2020
Supervisor for posting, processing, and evaluating applications for the restructuring of loans (consumer, asset-backed, corporate) which applied through external channels.Management and follow-up of applications for restructuring of loans up to their implementation.Quality control of flows on applications.
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Division of Arrears in Retail Banking
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May 2015 - Jul 2018
Supervisor – Collection and process of data for “Complaints” regarding loans in temporary or permanent arrears and managing conflicts in order to reach in indicative solution. Head of operation and coordination of the Microsite “Finding Solutions”. Proposals and solutions for settlement of consumer loans, housing loans, through e-platform of the Bank.
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Division of Arrears in Retail Banking
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Jun 2013 - May 2015
Business development for collection processes on consumer loans, asset-backed mortgages, and corporate debts on arrears under negotiations.
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EMPORIKI BANK OF GREECE S.A.
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Law Practice
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1 - 100 Employee
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Division of Permanent Arrears of Individuals.
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Dec 2010 - Jun 2013
Appraiser. Evaluating settlements for consumer loans and mortgages on temporary or permanent arrears. Appraiser. Evaluating settlements for consumer loans and mortgages on temporary or permanent arrears.
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Eurobank
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Poland
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Banking
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100 - 200 Employee
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Division of Conflicts and Arrears.
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Jul 2010 - Dec 2010
Account Officer – process of applications for debt settlement, Loan write-offs and auctions.
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Small Business’ Advisor
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Apr 2007 - Jul 2010
Process of financial statements and applications for business loans. Imports – Exports, POS.
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Customer Services and House Loans Advisor
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Nov 2004 - Apr 2007
Cashier, money orders, consumer loans, process of applications for residential mortgages.
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Financial Audit Division – Department of Accounts Pendency Control
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Jun 2000 - Nov 2004
Back office
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Assistant to Technical Liquidation Advisor
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Dec 1999 - Apr 2000
Auditing and reporting for trial against Hellenic Public Power Corporation. Auditing and reporting for trial against Hellenic Public Power Corporation.
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Education
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University of Hertfordshire
Bachelor of Science - BS, Accounting and Management Information Systems -
St. George College - Athens
ba, Accounting