Experience

The Cat Doctor

• United States
• Veterinary Services

• Lead CSR

  • Nov 2015 - Sep 2019

  Efficiently answered a 4-line telephone, scheduled patients for a 3- doctor practice, checked clients in and out, liaison for communication between clients and doctors, client education, keeping electronic medical records up to date and orderly, vet tech assistant as needed. Efficiently answered a 4-line telephone, scheduled patients for a 3- doctor practice, checked clients in and out, liaison for communication between clients and doctors, client education, keeping electronic medical records up to date and orderly, vet tech assistant as needed.



EASTERN PENNSYLVANIA ORTHOPEDIC ASSOCIATES

• United States
• Medical Practices
• 1 - 100 Employee

• Billing Administrator

  • Aug 2017 - Nov 2018

  Medical billing, communicating with lawyers to obtain PIP insurance, compromise bills and communicate patient compliance for physical therapy and orthopedic appointments, calling insurance companies to dispute unpaid claims and re-submissions. Medical billing, communicating with lawyers to obtain PIP insurance, compromise bills and communicate patient compliance for physical therapy and orthopedic appointments, calling insurance companies to dispute unpaid claims and re-submissions.



Prosperity Health Center

• United States
• Medical Practices

• Receptionist/Office Assistant/Billing Admin

  • Aug 2014 - Sep 2015

  Scheduled 2-doctor practice, answered 1-line telephone, updated patient medical charts, worked with insurance companies to accomplish multiple tasks, medical billing, patient care - worked with E-Stim machines to start treatment, preparing herbal formulas, marketing, inventory, various tasks given daily by Clinic Director. Scheduled 2-doctor practice, answered 1-line telephone, updated patient medical charts, worked with insurance companies to accomplish multiple tasks, medical billing, patient care - worked with E-Stim machines to start treatment, preparing herbal formulas, marketing, inventory, various tasks given daily by Clinic Director.