Christine Ngan Le
Quality Engineer at Vander-Bend Manufacturing- Claim this Profile
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Vietnamese Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Python Intermediate Course
Dataquest.ioOct, 2022- Sep, 2024 -
Python for Data Engineering: Fundamentals Part II Course
Dataquest.ioOct, 2022- Sep, 2024 -
Python for Data Engineering: Fundamentals Part I Course
Dataquest.ioMay, 2022- Sep, 2024 -
Python for Data Engineering: Fundamentals Part I Course
Dataquest.ioMay, 2022- Sep, 2024 -
Introduction to Python Course
Dataquest.ioFeb, 2022- Sep, 2024 -
Creating Your IT Strategy
LinkedInAug, 2021- Sep, 2024 -
Digital Transformation
LinkedInAug, 2021- Sep, 2024 -
Leadership in Tech
LinkedInAug, 2021- Sep, 2024 -
Learning Data Governance
LinkedInAug, 2021- Sep, 2024 -
Own Your Voice: Improve Presentations and Executive Presence
LinkedInAug, 2021- Sep, 2024 -
Shadow IT: Protecting Your Organization with Microsoft 365
LinkedInAug, 2021- Sep, 2024 -
Strategic Thinking
LinkedInAug, 2021- Sep, 2024 -
Learning Algebra: Pre-Algebra
LinkedInMay, 2021- Sep, 2024 -
Project Management Foundations
LinkedInMay, 2021- Sep, 2024 -
Python Foundations
Lucas College and Graduate School of Business (org-resilience@sjsu.edu)Nov, 2020- Sep, 2024 -
Communication Foundations
LinkedInSep, 2020- Sep, 2024 -
Critical Thinking
LinkedInSep, 2020- Sep, 2024 -
Effective Listening
LinkedInSep, 2020- Sep, 2024 -
Python Quick Start
LinkedInSep, 2020- Sep, 2024 -
Building Trust
LinkedInAug, 2020- Sep, 2024 -
Getting Things Done
LinkedInAug, 2020- Sep, 2024 -
Learning Data Science: Ask Great Questions
LinkedInAug, 2020- Sep, 2024
Experience
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Vander-Bend Manufacturing
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United States
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Medical Equipment Manufacturing
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100 - 200 Employee
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Quality Engineer
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Mar 2022 - Present
• Performed root cause failure analyses on equipment failures and executed corrective measures, providing over 12 8D reports to multiple customers and initiating over 5 corrective actions that reduced 95% of future recurrences • Integrated separate database reports into company Variance Request (VR) Summary report, allowing QA Inspectors to record VRs and automatically calculate rework hours and rework costs, increasing productivity by 25% and reducing data redundancy by over 80% • Identified out-of-control conditions and measured company capability in Production Control Plan (PCP) and Process Failure Mode Effects Analysis (PFMEA) for manufacturing processes of over 5 products, reducing production error rates from 60% to 5% by applying Six Sigma to manufacturing stages • Performed 5S and conducted 10+ audits as ISO9001 Qualified Lead Auditor • Created, reviewed, and revised over 9 Final Inspection Checklists and more than 5 Work Instructions to ensure quality, lowering product returns by 20% • Developed Key Performance Indicators (KPIs) for quality program and prepared weekly and monthly reports on status • Conducted weekly meetings with stakeholders to develop and implement project strategies and goals, focusing on improving product quality and waste prevention actions that include VR Tracker management and Corrective Action Preventive Action (CAPA) program Show less
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Customer Quality Specialist
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Mar 2018 - Mar 2020
• Conducted process mapping and time/capability studies, improving throughput by 30% while eliminating bottlenecks and ensuring adherence to customer specifications • Developed sales strategies through upselling techniques as well as implementing processes that drove profitability and achieved company sales of over $100,000/month • Analyzed customers' budgets and compared with available vendor quotes to successfully quote items within customers' budgets and timeline • Provided exceptional service to ensure client retention and positive feedback; cut number of complaints in half by accelerating customer support response times Show less
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De Anza College
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United States
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Higher Education
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300 - 400 Employee
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Math Tutor
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2017 - 2020
My teaching subjects are Calculus, Algebra, and Statistics. I help the tutees to learn concepts rather than mere techniques. My responsibility is to help not only my tutees but also other tutors. I help tutees to gain in math maturity such as how to learn math, how to think mathematically, how to become a more responsible math student, and how to deal with stresses. My rule of teaching is "ten seconds." I give tutees 10s to try and remember the materials before guiding them through problems.The program provides free individual, group, and online tutoring in subjects such as math, physics, chemistry, and biology. They provide flexible, self-paced skills courses, and tutor training courses. The organization helps students become better learners and gain confidence and skills. The goal of tutoring is to encourage independent learning and improve effective learning skills for academic success; focus on immediate learning needs and building a foundation for future learning. Show less
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Note-taking Assistant
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2018 - 2018
DSS assists students with disabilities to participate fully in De Anza College's classes, programs, and services as they pursue personal, vocational, and educational goals. They also offer students with disabilities a comprehensive array of accommodations, educational assistance classes, and support services. Around 1500 students enroll annually. The goal is to attend to individuals' needs, encourage them to set and pursue challenging goals, especially students with disabilities.I was responsible to attend all class meetings on time. I had to record the date, course name, page number, all homework assignments, test dates, and board notes for the students. I had to write legibly, concisely and limit abbreviations. After every class, I promptly delivered my notes to the manager and the student by using the Tiny Scanner app. I always tried to put my effort to record all topics covered during the lecture, even if some information seemed unimportant or obvious to me. Show less
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Huong Que Inc.
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United States
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General Product Manager
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Aug 2019 - Oct 2019
Developed the sales system and managed strategic growth. Managed customer service, product packaging, and delivery. Developed the sales system and managed strategic growth. Managed customer service, product packaging, and delivery.
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Mobile Plus Co.
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Egypt
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Telecommunications
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1 - 100 Employee
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Sales Associate
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Jul 2017 - Mar 2018
Assisted an average of 50 customers per day in finding or selecting items, and provided recommendations that generated $1K in only selling accessories (case, cable, car holder,...). Managed proper and attractive merchandise display, ensuring strategic placement of products that maximized purchased. Assisted an average of 50 customers per day in finding or selecting items, and provided recommendations that generated $1K in only selling accessories (case, cable, car holder,...). Managed proper and attractive merchandise display, ensuring strategic placement of products that maximized purchased.
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Education
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2020 - 2022
San Jose State University
Bachelor of Business Administration - BBA, Business Administration, Concentration in Management Information System -
2017 - 2020
De Anza College
AST; A.S. - Liberal Arts, Emphasis in Business; Business Administration, Business Administration and Management, General
Community
