Assistant Manager

• Jun 2023 - Present

Senior Sales Associate

• Nov 2020 - Jun 2023

Providing world-class sales service to a discriminating clientele• Awarded company-wide customer service award twice (Century Club) and recognized as a Top 120 sales associate.• Identified need for and designed / implemented cash wrap procedures at numerous stores, thereby reducing material waste and increasing employee productivity.• Established standardized retail form to track clientele interactions and future sales opportunities.• Personally selected by district leadership to oversee the Atlanta location and assist with the transition to new management.• Collaborated with team to exceed location sale projections by 18% (Top 13 store location) and facilitated a 26.8% increase in VIP sales (2019-2020), the 11th highest dollar increase company wide.• Proactively scheduled private shopping appointments with high-end customers and outperformed peers by several sale metrics (ADS, AUR, high sales, and VIP high sales).• Performed tasks: executed sales in the POS system, responsible for opening / closing duties, monitored / maintained visual merchandising standards, and communicated with tailors. Show less

Physicians Relations Process Specialist

• Mar 2014 - Feb 2017

Responsible for developing US regulations and marketing for a newly purchased company for individualized cancer therapy treatments. • Developed / implemented new company wide “Hiring and Onboarding Policies” and “Company Standard Operating Procedures” in accordance with HIPPA regulations. • Organized data and created contact / scripting strategies to identify and engage critical decision-makers within physician practices. • Designed and distributed marketing materials, including brochures and education binders to inform physicians and nurses on product and service offerings. • Collaborated with hospitals, physicians, and nurses on procedures for patient-to-lab protocols. • Developed metrics to analyze physician success rates utilizing the custom ProApo data system. • Standardized testing and treatment procedures for individual-based cancer cell assays. Show less

External Affairs Administrator & Assistant to the External Affairs Director

• Oct 2007 - May 2010

Responsible for public events management, External Affairs communications, and fund-raising database construction and management. Supervised staff of two. • Implemented 43 events in one year, including BA's largest and most influential meetings: Joint Board, Ambassadors' Board, new construction dedication ceremonies, Annual Fund and Endowment executive planning sessions, and annual Eagle Classic Golf Tournament. • Managed external relationships with organizations such as Susan G. Komen Breast Cancer Awareness and Leadership Brentwood. • Developed all external affairs communications pieces – written, digital, and video. • Built and analyzed multiple databases to increase charitable donations using Senior Systems constituent program. • Established department budget and facilitated strategy sessions with Assistant Headmaster. Show less

Corporate Secretary & Assistant to the Chief Financial Officer

• May 1991 - Oct 1995

• Prepared the financial data and filing information for TBCC. • Researched and sourced a database system to convert / consolidate physical files for 67 subsidiaries. • Responsible for ongoing SEC management of TBCC’s 67 subsidiaries, including compiling and reporting the SEC filings. • Controlled sensitive information from senior management discussions and maintained a spotless confidentiality record. • Organized and ran high-profile golf tournaments involving prominent public figures and business leaders across Southern California. Show less

Distribution Manager

• Jun 1990 - May 1991

Responsible for outbound communication for a national mystery shopper company to thousands of affiliated contractors. • Restructured and formalized communication processes and tracking systems; directly reducing implementation and communication distribution costs by 20%. • Planned and executed a $1.5 million fundraiser. • Organized and supported the execution of the Perkins Restaurants' 1990 National Franchise Conference (400+ unit chain). • Acted as a liaison to client VP contacts. Show less

Human Resource Manager

• Aug 1987 - Aug 1989

Responsible for the temporary placement and related administration of over 1,500 technical personnel with Chicago area hospitals and clinics for temporary installation of X-Ray Technicians, Phlebotomists, and Lab personnel. • Placed approximately 300 technologists weekly, with a success rate of 90%. • Managed Accounts Receivable • Processed all incoming new hires • Organized and maintained all employee files • Placed approximately 300 technologists weekly, with a success rate of 90% • Managed Accounts Receivable • Processed weekly payroll Show less