Christine Keating
Account Executive at The PromptCare Companies- Claim this Profile
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Bio
Experience
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PromptCare
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Account Executive
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Dec 2013 - Present
High tech respiratory services for the transition of medically fragile pediatric and adult patients from the acute and sub-acute facility to home, with an emphasis on invasive and non-invasive ventilation. Target markets are NICU, PICU and ICU. Responsible for the sales and marketing for Albany, NY-working local MD, CM, SW, RT for successful discharges. High tech respiratory services for the transition of medically fragile pediatric and adult patients from the acute and sub-acute facility to home, with an emphasis on invasive and non-invasive ventilation. Target markets are NICU, PICU and ICU. Responsible for the sales and marketing for Albany, NY-working local MD, CM, SW, RT for successful discharges.
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Clinical Coordinator / Respiratory Therapist
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Jan 2006 - Dec 2013
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Respiratory Clinical Care Coordinator
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Jan 2006 - Nov 2013
Responsible for coordinating respiratory related hospital discharges with hospital liaison, physician, or discharge planner. Responsible for supervising and directing clinical component of staff therapist as well as develop and plan respiratory therapist work schedules to meet the needs of the patients Excellent understanding of all home care respiratory therapy equipment including but not limited to: CPAP, BI-level therapy, apnea monitors (Smart Monitor 2 & 2PS), oximeters (Nonin… Show more Responsible for coordinating respiratory related hospital discharges with hospital liaison, physician, or discharge planner. Responsible for supervising and directing clinical component of staff therapist as well as develop and plan respiratory therapist work schedules to meet the needs of the patients Excellent understanding of all home care respiratory therapy equipment including but not limited to: CPAP, BI-level therapy, apnea monitors (Smart Monitor 2 & 2PS), oximeters (Nonin 9600, Rad 8, Ohmeda 3500, Nonin 920), home oxygen concentrators and portables, Oxygen conserving devices, tracheotomy patients requiring invasive suction and oxygen, home ventilators (LTV900-1000, Trilogy 100, PLV Continuum) Continual work with educating families and staff (internally and externally) on usage, maintenance, and safety of all respiratory modalities Disease management of Asthma, COPD, OSA, CHF Compliance reporting and extensive work with patients regarding PAP therapy Close working relationship internally with other departmental staff to ensure all coordinating tasks are considered so patient has a smooth transition to home care services. Quality improvement and form development for more efficient work environment Responsible for orientation and training of new hire staff as well as updates for current staff Maintain a working knowledge of reimbursement of various respiratory related DME and home care equipment and supplies Excellent understanding and working knowledge of Virtuox, Profox, Synergy, Encore Anywhere, and CPR+ software (all used to perform daily jobs) Work with insurance verifiers and billers to ensure coverage of DME and respiratory related equipment
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Asthma Disease State Management Program Coordinator
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Sep 2004 - Dec 2005
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Case Manager
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Sep 2004 - Dec 2005
Responsible for identifying appropriate participants for the Asthma Disease Management Program, assessing their educational needs, and adapting the educational program to a method which best meets the participants learning style (written, demonstrations, flip charts etc) followed closely by monitoring Quality of Life and Asthma Knowledge as well as evaluating participant compliance and education status Provides 1-on-1 education session patient and family including the Juniper Quality of Life… Show more Responsible for identifying appropriate participants for the Asthma Disease Management Program, assessing their educational needs, and adapting the educational program to a method which best meets the participants learning style (written, demonstrations, flip charts etc) followed closely by monitoring Quality of Life and Asthma Knowledge as well as evaluating participant compliance and education status Provides 1-on-1 education session patient and family including the Juniper Quality of Life assessment, Asthma Knowledge survey, PFT screen and pulse oximetry, comprehensive history and education including disease process, medications, asthma devices and tools including but not limited to nebulizer treatments and care of the equipment, aerochamber technique and maintenance, Dry Powder Inhaler technique, Peak flow meter usage and documentation, and the development of an asthma action plan while adhering to the NIH Guideline Criteria for the Diagnosis and Treatment of Asthma Coordinates with other departments or agencies to eliminate barriers to learning, including transportation issues; language, lack of medical coverage; lack of PMD, etc Confers with the Adult or Pediatric Medical Director regarding plans for intervention, clear communication via a detailed letter to the PMD and other referral source to discuss participant's educational needs, progress, and treatment plans Creates and maintains program participant records and a database for specific measurable program outcomes Coordinates and conducts community and professional education events for schools, daycares, medical professional organizations Responsible for the development and implementation of continuing education, as well as providing resource information and materials to hospital staff and professional community Coordinates with other professional organizations to develop professional education sessions Collaborates with the development office in seeking and obtaining financial support Show less Responsible for identifying appropriate participants for the Asthma Disease Management Program, assessing their educational needs, and adapting the educational program to a method which best meets the participants learning style (written, demonstrations, flip charts etc) followed closely by monitoring Quality of Life and Asthma Knowledge as well as evaluating participant compliance and education status Provides 1-on-1 education session patient and family including the Juniper Quality of Life… Show more Responsible for identifying appropriate participants for the Asthma Disease Management Program, assessing their educational needs, and adapting the educational program to a method which best meets the participants learning style (written, demonstrations, flip charts etc) followed closely by monitoring Quality of Life and Asthma Knowledge as well as evaluating participant compliance and education status Provides 1-on-1 education session patient and family including the Juniper Quality of Life assessment, Asthma Knowledge survey, PFT screen and pulse oximetry, comprehensive history and education including disease process, medications, asthma devices and tools including but not limited to nebulizer treatments and care of the equipment, aerochamber technique and maintenance, Dry Powder Inhaler technique, Peak flow meter usage and documentation, and the development of an asthma action plan while adhering to the NIH Guideline Criteria for the Diagnosis and Treatment of Asthma Coordinates with other departments or agencies to eliminate barriers to learning, including transportation issues; language, lack of medical coverage; lack of PMD, etc Confers with the Adult or Pediatric Medical Director regarding plans for intervention, clear communication via a detailed letter to the PMD and other referral source to discuss participant's educational needs, progress, and treatment plans Creates and maintains program participant records and a database for specific measurable program outcomes Coordinates and conducts community and professional education events for schools, daycares, medical professional organizations Responsible for the development and implementation of continuing education, as well as providing resource information and materials to hospital staff and professional community Coordinates with other professional organizations to develop professional education sessions Collaborates with the development office in seeking and obtaining financial support Show less
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Faculty (Instructor) at Albany Medical College
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Higher Education
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100 - 200 Employee
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Albany Medical College - Department of Pediatrics Pulmonary Division
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Mar 1998 - Sep 2004
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Respiratory Therapist
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Mar 1998 - Sep 2004
Responsible for calibration and maintenance of all pulmonary laboratory equipment including but not limited to spirometer, body plethysmograph, pulse oximeter, and code cart Conduct all pulmonary function testing including spirometry and body plethysmography, instructing and coaching to ensure optimal test results. Educate patients and families on disease process, use of spacing devices for inhalers, dry powder inhalers, peak flow meters and monitoring including the importance of zone… Show more Responsible for calibration and maintenance of all pulmonary laboratory equipment including but not limited to spirometer, body plethysmograph, pulse oximeter, and code cart Conduct all pulmonary function testing including spirometry and body plethysmography, instructing and coaching to ensure optimal test results. Educate patients and families on disease process, use of spacing devices for inhalers, dry powder inhalers, peak flow meters and monitoring including the importance of zone management, trending, and documentation. Administer aerosol therapy, pulse oximetry, and nasal tracheal suctioning. Teach patients and families Airway Clearance Techniques (ACT) including, but not limited to manual CPT, electric percussors, PEP devices, autogenic drainage, and high frequency chest wall oscillators. Train caregivers in nasal-tracheal suctioning. Maintain a working knowledge of reimbursement for durable medical equipment (DME), working with home care equipment vendors and insurance companies to assure authorization and reimbursement. Coordinate testing for overnight oximetry studies, sleep studies, extensive PFT's, X-Rays, CT scans, bronchoscopies, as well as many other tests. Provide letters of medical necessity when needed. Work with respiratory care, nursing, and medical students to provide clinical knowledge in pulmonary care. Assist physicians with procedures such as but not limited to bronchoscopies, bedside laryngoscopy, and other bedside procedures. Working knowledge of SCORE and SYNERGY software. Phone triage - prescription renewals, assist families with sick calls, questions, and problems. Show less Responsible for calibration and maintenance of all pulmonary laboratory equipment including but not limited to spirometer, body plethysmograph, pulse oximeter, and code cart Conduct all pulmonary function testing including spirometry and body plethysmography, instructing and coaching to ensure optimal test results. Educate patients and families on disease process, use of spacing devices for inhalers, dry powder inhalers, peak flow meters and monitoring including the importance of zone… Show more Responsible for calibration and maintenance of all pulmonary laboratory equipment including but not limited to spirometer, body plethysmograph, pulse oximeter, and code cart Conduct all pulmonary function testing including spirometry and body plethysmography, instructing and coaching to ensure optimal test results. Educate patients and families on disease process, use of spacing devices for inhalers, dry powder inhalers, peak flow meters and monitoring including the importance of zone management, trending, and documentation. Administer aerosol therapy, pulse oximetry, and nasal tracheal suctioning. Teach patients and families Airway Clearance Techniques (ACT) including, but not limited to manual CPT, electric percussors, PEP devices, autogenic drainage, and high frequency chest wall oscillators. Train caregivers in nasal-tracheal suctioning. Maintain a working knowledge of reimbursement for durable medical equipment (DME), working with home care equipment vendors and insurance companies to assure authorization and reimbursement. Coordinate testing for overnight oximetry studies, sleep studies, extensive PFT's, X-Rays, CT scans, bronchoscopies, as well as many other tests. Provide letters of medical necessity when needed. Work with respiratory care, nursing, and medical students to provide clinical knowledge in pulmonary care. Assist physicians with procedures such as but not limited to bronchoscopies, bedside laryngoscopy, and other bedside procedures. Working knowledge of SCORE and SYNERGY software. Phone triage - prescription renewals, assist families with sick calls, questions, and problems. Show less
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Respiratory Therapist
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Dec 1993 - Mar 1998
Intensive Care Responsible for ventilator management in all adult, pediatric, and neonatal intensive care units with various ventilators and modes of ventilation. Conducted and/or assisted in: ABG sampling, respiratory mechanics and weaning parameters, extubations, metabolic caloric counts, and bronchoscopies. General Patient Care Performed basic therapeutic and diagnostic respiratory maneuvers including, but not limited to: med neb treatments, MDI (hand held and via… Show more Intensive Care Responsible for ventilator management in all adult, pediatric, and neonatal intensive care units with various ventilators and modes of ventilation. Conducted and/or assisted in: ABG sampling, respiratory mechanics and weaning parameters, extubations, metabolic caloric counts, and bronchoscopies. General Patient Care Performed basic therapeutic and diagnostic respiratory maneuvers including, but not limited to: med neb treatments, MDI (hand held and via ventilator), IS, CPT, Heliox therapy, Ribroviran Therapy via SPAG 2, Survanta therapy, High Frequency Oscillation, and Nitric Oxide in neonatal, pediatric and adult ICU's. Transported patients both intra and inter hospital with transport ventilators. Work extensively with Cystic Fibrosis Patients using the Vest, Flutter, CPT, and various aerosols. Departmental Programs Member of various Departmental committees including: Quality Assurance, Job Reconstruction, New Employee Orientation, & Self Scheduling. Show less Intensive Care Responsible for ventilator management in all adult, pediatric, and neonatal intensive care units with various ventilators and modes of ventilation. Conducted and/or assisted in: ABG sampling, respiratory mechanics and weaning parameters, extubations, metabolic caloric counts, and bronchoscopies. General Patient Care Performed basic therapeutic and diagnostic respiratory maneuvers including, but not limited to: med neb treatments, MDI (hand held and via… Show more Intensive Care Responsible for ventilator management in all adult, pediatric, and neonatal intensive care units with various ventilators and modes of ventilation. Conducted and/or assisted in: ABG sampling, respiratory mechanics and weaning parameters, extubations, metabolic caloric counts, and bronchoscopies. General Patient Care Performed basic therapeutic and diagnostic respiratory maneuvers including, but not limited to: med neb treatments, MDI (hand held and via ventilator), IS, CPT, Heliox therapy, Ribroviran Therapy via SPAG 2, Survanta therapy, High Frequency Oscillation, and Nitric Oxide in neonatal, pediatric and adult ICU's. Transported patients both intra and inter hospital with transport ventilators. Work extensively with Cystic Fibrosis Patients using the Vest, Flutter, CPT, and various aerosols. Departmental Programs Member of various Departmental committees including: Quality Assurance, Job Reconstruction, New Employee Orientation, & Self Scheduling. Show less
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Respiratory Therapist
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Jul 1991 - Dec 1993
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Education
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SUNY Stony Brook
BS, Cardio Respiratory Sciences -
Pace University-Pleasantville/Briarcliff Campus
Biology -
STATE UNIVERISTY OF NEW YORK @ STONYBROOK
Bachelors of Science Degree, Cardiorespiratory Sciences