Experience

Office of the Vice President of the Philippines

• Government Administration
• 1 - 100 Employee

• Program Officer

  • Oct 2021 - Present

   Partnership Engagement  Program Coordination and Implementation  Inter-Office Responsibilities  Monitoring and Reporting of Projects  Partnership Engagement  Program Coordination and Implementation  Inter-Office Responsibilities  Monitoring and Reporting of Projects



Sutherland Healthcare Solutions

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Representative

  • Oct 2018 - Oct 2021

  • Answering incoming calls and respond to customers’ emails. • Greet customers warmly and ascertain problem or reason for calling. • Manage and resolve with accuracy and efficiency customer complaints or problems. • Provide Quality Customer Service • Developing customer relationship • Provides technical assistance/trouble shooting via phone. • Answering incoming calls and respond to customers’ emails. • Greet customers warmly and ascertain problem or reason for calling. • Manage and resolve with accuracy and efficiency customer complaints or problems. • Provide Quality Customer Service • Developing customer relationship • Provides technical assistance/trouble shooting via phone.



MASICAP MSME FOUNDATION, Inc.

• Davao, Davao Region, Philippines

• Project Development Analyst

  • Aug 2017 - Aug 2018

  • Prepared project feasibility studies/business plans/project proposals for MSMEs (individuals or groups) to access loans or grants from different funding institutions or government agencies such as DBP, Land Bank, DTI, DOLE, DOST, and other rural banks. • Prepare and manage correspondence, reports, and documents • Coordinated and maintained the partnership with government offices and private institutions. • Monitors the status and updates the database of the projects implemented by the team • Linked MSMEs and community associations to funding institutions or government agencies for any technical and financial support that the office can provide. • Do other tasks assigned by the Team Leader and Program Coordinator and performed other duties assigned from time to time. Show less