Experience

Sand Cloud

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sr. Sales Support Manager

  • Sep 2021 - Present

• Sr. Sales Support Manager

  • Sep 2021 - Present



Galderma

• Switzerland
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Sr. Sales/Customer Support Specialist

  • Aug 2020 - Oct 2021

• Sales Support Specialist

  • Jun 2018 - Aug 2020

  • Assist Account Managers and Account Directors with entering orders, Returns, Adverse Events, Product Complaints, Invoices, Missing Products• Educate Account Managers on NetSuite including placing orders, granting access to the portal, setting up new accounts, entering promotions, etc.• Assist Marking on website alterations, • Approve and review Sales Orders, Staff Orders, BuyBacks, CarStock Orders• Answer consumer questions regarding products, orders, shipping, returns, product complaints• Facilitate returns and exchanges from accounts and consumers Show less

• Accounting Support Subcontractor

  • May 2017 - Jun 2018

  • Primarily work in ES100, Quickbooks, Shopify, and Excel• Responsible for processing Expense Reports.• Obtaining and recording of account information, including W-9, Resales Certificates, Credit Card Authorization Forms.• Daily entry of all sales.• Collections of outstanding invoices.



FIT4MOM

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• Education Manager

  • Sep 2013 - Feb 2017

  ● Managed the Education Department ● Assisted the Global Fitness Director with scheduling instructor training, expense reports, marketing and sales for training, and booking travel arrangements. ● Provided excellent customer service for 1500+ instructors nationwide by phone, email and in person. ● Hired and managed the Certifications Administrator ● Planned and implemented all instructor training across the county for all 15 Master Trainers ● Coordinated special events for the CEO and played integral role in the National FIT4MOM Conference attended by more than 300 customers. ● Responsible for KPI and monthly reporting of the Education Department financials for CEO, COO, and Accounting ● Researched and negotiated with hotels, nationally, for meeting spaces for all training and company events ● Maintained the corporate website with newly created training and update education information ● Generated monthly and quarterly eblasts to all franchise owners and instructors on upcoming events ● Created new Continued Education Credits for instructors and franchise owners ● Managed many systems including Front Desk, Quiz Egg, SpaceCraft, Vimeo, Canva, Google Applications, Insightly, Microsoft Applications, Absorb, DocuSign, ZenDesk, Slack, and My Emma Show less



Centex Homes

• United States
• Real Estate
• 700 & Above Employee

• Marketing Coordinator

  • 2004 - 2006

  ● Completed and corrected marketing material for sales offices including renderings, sales brochures, floor plans of homes, and any other sales needs ● Updated and corrected website information; collected customer service surveys and created graphs ● Assisted in the coordination of model grand openings ● Hosted events and organized gifts for new homeowners ● Worked closely with Vice President of Marketing on design of model homes ● Supplied signage for model homes, sales office, construction, and neighborhoods ● Brainstormed new ways to market to different clientele ● Continuously checked the condition of model homes and made corrections as needed Show less