Experience

TRIVAD, Inc.

• Computer Hardware Manufacturing
• 1 - 100 Employee

• Purchasing Agent

  • Aug 2018 - Present



Lettieri & Co.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Customer Service Team Lead and Order Processing

  • Aug 2017 - Aug 2018

  Provide customer service to all clients, provide back up to the sales teams as well as the warehouse team, ensure that orders are processed in a timely manner, and help with all cross-country exporting. I was responsible for contacting, scheduling, and arranging freight to any customers outside of California, including by air to customers in Hawaii. The job crossed many different departments, including assisting the Warehouse with picking and replacing product, helping marketing with set up for any large events, assisting sales with their customer and selling when they are unavailable, helping purchasing with import counts, and even cleaning the kitchen and warehouse on a regular basis. This position was equal amounts ordering and purchasing.



Living Spaces Furniture

• United States
• Retail
• 700 & Above Employee

• Sales Specialist

  • May 2017 - Aug 2017

  Guest Engagement – Greet and engage customers and execute sales proficiency using Living Spaces Guest Engagement Model and supporting behaviors.Store/Department Experience – Ensure that the department is “Grand Opening” ready by completing thedepartment’s daily task list.Zoning – Greet and engage guests within a designated zone unless directed to do otherwise by leadership.Team ¬– Actively support and contribute to the department team, sales team, and store team with the goal of helping the entire team delight guests and achieve revenue targets.



Breakers

• Host

  • Dec 2016 - May 2017

  Standard Host duties include greeting customers, answering phones, answering any questions they might have, seating the customers, taking phone orders, prepping and completing phone orders, helping the bussers, and assisting the servers when they get busy. Maintaining the restaurant and making sure it was clean was also a part of the job. Standard Host duties include greeting customers, answering phones, answering any questions they might have, seating the customers, taking phone orders, prepping and completing phone orders, helping the bussers, and assisting the servers when they get busy. Maintaining the restaurant and making sure it was clean was also a part of the job.



Equinox

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Front Desk Representative and Employee Trainer

  • Mar 2016 - Dec 2016

  Provide the highest level of customer service to members, prospective members, and guests;Professionally greet members and guests; Scan membership ID’s; Answer phones; Update members’ accounts; Maintain an orderly lobby area. We were also responsible for managing the lost and found, transferring calls and answering questions, providing interested people with a sales associate to handle their onboarding, manage the guests that arrive and ensure that they are walked to the spa or the salon, walking the floor to look for debris, and creating a very safe environment for the clients to work out in.



Piccolo Pete's Cafe

• Barista, Cook, and Manager

  • Sep 2015 - Jun 2016

  Greeting Customers, Providing solutions to customer complains or requests, brewing the drinks, cleaning the drink cases, taking inventory of what needs to be ordered, prepping ingredients, preparing food, serving customers, answering the phones, taking phone orders, keeping the cafe clean, restocking the service counter, getting the care ready for opening and closing, washing dishes, taking payment, and providing a friendly and warm environment for people to enjoy. Greeting Customers, Providing solutions to customer complains or requests, brewing the drinks, cleaning the drink cases, taking inventory of what needs to be ordered, prepping ingredients, preparing food, serving customers, answering the phones, taking phone orders, keeping the cafe clean, restocking the service counter, getting the care ready for opening and closing, washing dishes, taking payment, and providing a friendly and warm environment for people to enjoy.



BJ's Restaurants, Inc.

• United States
• Restaurants
• 700 & Above Employee

• Host, Server, Team Lead, Book Keep, Expeditor

  • Sep 2014 - Jun 2016

  Excellent customer service, including greeting, seating, serving, and answering phones. Cleaning the restaurant, taking phone orders, prepping phone orders, setting the section plan, inventory stock, changing and cleaning keg lines, expediting on the kitchen line, managing the team, authorizing discounts, side work, dealing with customer complaints, taking orders, prep work, and book keeping. Also responsible for taking stock of inventory and processing orders for product used in the restaurant, including ingredients, spirits, utensils, etc.