Experience

Garlock Family of Companies

• United States
• Industrial Machinery Manufacturing
• 300 - 400 Employee

• Nuclear/Gov't Contract Specialist

  • May 2010 - Present

  Primary Contact for Nuclear Distributors, Nuclear Utilities, and Government accounts. Provide sales support, interface with outside sales, product line teams, operations. Heavy involvement with contract review and nuclear-related program development. Offer safety and non-safety products in accordance with 10CFR50 Appendix B and 10CFR21. Follow up on existing orders and expedite when needed to meet the nuclear outage requirements. Interface with Product & Process Engineering, Marketing, Quality, Manufacturing, outside sales. Maintain nuclear sales logs, run sales reports from discoverer, review margin analysis. Prepare training information and conduct training sessions. Participate in TCV, 5S, Process Improvement, Product Line/Inside Sales projects. Show less

• Sr. Customer Service Specialist

  • Jan 2003 - May 2010

  Support outside sales, work with customers on orders, quotes, expedites - work with internal depts

• Product Line Specialist

  • Jun 1993 - Jan 2003

  support Outside Sales, Engineering, Production, Quality, negotiated blanket contracts, participated in training events, reviewed sales year over year determine sales growth opportunities

• P&IC

  • Feb 1988 - Jun 1993

  review supply and demand and adjust as needed, responsible to ship on time to our customers, provided support to the Team Lead/Supervisor and would cover the Supervisor while they were out. Negotiate with suppliers overseas to reduce shipping costs but receive product on time. Supported Inside Sales as well as worked with various departments to receive internal material on time to meet customer demands.