Experience

Grand Crowne Resorts

• United States
• Travel Arrangements
• 1 - 100 Employee

• Administrative Support

  • Feb 2013 - Present

  Assisting with the check in process with our Min-Vacation Packages at the Welcome Center. Using my computer and phone skills, along with multi-tasking, and problem solving skills to keep our customers happy along with selling show tickets. But most of all I just want to make a difference when I can! Assisting with the check in process with our Min-Vacation Packages at the Welcome Center. Using my computer and phone skills, along with multi-tasking, and problem solving skills to keep our customers happy along with selling show tickets. But most of all I just want to make a difference when I can!



Self employed

• Branson MO.

• Self Employed and Looking

  • Jan 2012 - Present

  I am currently doing Child Care for a family in Branson with a 14 month old girl. I also volunteer for a home hospice company I am currently doing Child Care for a family in Branson with a 14 month old girl. I also volunteer for a home hospice company



Andy Williams

• Branson MO.

• Phone Reservationist

  • Sep 2011 - Dec 2011

  Seasonal Phone Reservations also handling filing duties. When customer issues arise, be able to calmly diffuse the issue and make the customer happy they are doing business with the Andy Williams organization. Seasonal Phone Reservations also handling filing duties. When customer issues arise, be able to calmly diffuse the issue and make the customer happy they are doing business with the Andy Williams organization.



Skaggs Urgent Care

• Medical Assistant

  • Jul 2010 - Sep 2010

  Assisted in all aspects of the urgent care clinic Input patient medical information into EMR program Logician Took vital signs Assisted medical staff with various types of physical examinations Gave IM and SQ injections Did simple laboratory tests such as routine Urinalysis, HCG test, rapid strep screens, glucose test, EKG's Assisted in wound irrigation along with sterile suture tray set up Assisted medical staff in suture repair, wound care and bandaging, phlebotomy, ear lavage Administered eye chart tests Sterilization and disinfection along with autoclaving Made follow up calls to patients with laboratory results Show less



The UPS Store

• United States
• Retail
• 700 & Above Employee

• Mail Room Clerk

  • Feb 2008 - Jul 2010

  Picked up mail from the Hollister, Missouri postal annex Sorted mail Scanned packages into computer system Made courtesy calls Did mail forwarding for the out of town customers Wells Fargo Home Mortgage Des Moines, Iowa CSR 2 Picked up mail from the Hollister, Missouri postal annex Sorted mail Scanned packages into computer system Made courtesy calls Did mail forwarding for the out of town customers Wells Fargo Home Mortgage Des Moines, Iowa CSR 2



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Represantitive 2

  • Jan 2003 - Apr 2007

  Took incoming calls on 7 line phone system Made phone payments Set up and deleted escrow accounts. Paid both current and delinquent taxes. Paid homeowners's insurance. Had authority to wave various types of fees to be able to maintain a positive Wells Fargo Home Mortgage image. Worked with Delinquency and EREC reports. Mentored new hires. Diffused and solved customer issues. Took incoming calls on 7 line phone system Made phone payments Set up and deleted escrow accounts. Paid both current and delinquent taxes. Paid homeowners's insurance. Had authority to wave various types of fees to be able to maintain a positive Wells Fargo Home Mortgage image. Worked with Delinquency and EREC reports. Mentored new hires. Diffused and solved customer issues.