Co-Founder/Owner

• Aug 2020 - Present

 Places orders for in-demand products from Europe, handling export and import regulations, policies, fees, and processing.  Develops a marketing strategy through social media, email blasts, and other marketing mediums which successfully led to increased business and revenue.  Manages day-to-day operations from order processing, client and vendor relations, to bookkeeping.  Places orders for in-demand products from Europe, handling export and import regulations, policies, fees, and processing.  Develops a marketing strategy through social media, email blasts, and other marketing mediums which successfully led to increased business and revenue.  Manages day-to-day operations from order processing, client and vendor relations, to bookkeeping.

Property Manager - General Licensee

• Oct 2018 - Present

 Professionally handles all phone calls and email inquiries on time; prepares notices as required.  Develops meeting packages in advance of regularly scheduled Board of Director meetings; and organizes and attends the Annual General Meeting; arranging location, catering, and other event requirements.  Highly knowledgeable and up-to-date with relevant legislation such as Condominium Act, AODA, WSIB; prepares advisories for the Board of such legislation and compliance requirements.  Professionally handles all phone calls and email inquiries on time; prepares notices as required.  Develops meeting packages in advance of regularly scheduled Board of Director meetings; and organizes and attends the Annual General Meeting; arranging location, catering, and other event requirements.  Highly knowledgeable and up-to-date with relevant legislation such as Condominium Act, AODA, WSIB; prepares advisories for the Board of such legislation and compliance requirements.

Registered Massage Therapist

• Aug 2011 - Present

 Executed 25–80-minute treatments for all clients; providing exceptional care and service by listening intently to client needs and requirements, while designing and implementing treatment plans that provide clients with long-lasting relief. Organized and ensured cleanliness of spa, following up with other staff members and coordinating to ensure high quality service was provided throughout all areas of the spa. Built long-lasting client relationships, which increased customer retention, which in turn increased word-of-mouth advertising. Show less

Spa Concierge

• Aug 2016 - Oct 2016

 Modeled exceptional customer service representing the Hotel; responding to customer service inquiries whether face-to-face, by email, or telephone. Took initiative and prepared daily schedules for service providers and practiced problem-solving regarding unforeseen issues regarding the spa, and maintenance or client issues. Aggressively pursued additional tasks to ensure all areas of service were taken care of by promoting and marketing spa packages or specials to entering new appointments, and following up with clarifying details and documenting client requests. Show less

Server (Seasonal)

• Nov 2015 - Nov 2018

Oversee the operations of my assigned section. Develop and implement strategic plans to serve customers in a timely and professional manner, given the dynamics of the restaurant. Multi-task and prioritize customer requests, while working in a fast pace environment. Analyze problems or customer complaints and provide tangible solutions. Provided and participated in endless communication between staff and management regarding supply, special request, etc. Proven exceptional customer relationship building among our season ticket holders. Show less

Real Estate Assistant

• Aug 2018 - Sep 2018

Social Media Coordinator (Internship)

• Jun 2017 - Sep 2017

Office Assistant

• Aug 2016 - Oct 2016

e-BSA Executive Team

• Jan 2016 - Sep 2016

Research Assistant, Web Development

• Nov 2015 - Mar 2016

Met with clients face to face to understand their objectives and set goals according to the design of the business plan. Created website layouts according to the customers specifications using Wordpress. Customized website moderately, employing HTML/CSS. Implemented SEO/SEM for better search engine compatibility. Routinely communicated with client on the progress of the project, including any drawbacks experienced.

DBSA Executive Team

• 2016 - 2016

Assist in mainting the Digital Business Students Associations ( DBSA) social presence on multiple platforms including but not limited to; Instagram, Facebook and LinkedIn. Provided content (written and visual) of current and past events demonstrating DBSA participation and success in the digital industry. Engaged in extending my digital knowledge, by proactively participating in out of school courses, such as Google Analytics and InDesign.

Registered Massage Therapist

• Aug 2012 - Oct 2016

Registered Massage Therapist

• Nov 2015 - Aug 2016

Server

• Jun 2014 - Jul 2015

Registered Massage Therapist

• Feb 2011 - Dec 2013

Media Crew- Volunteer

• Jun 2013 - Jun 2013

I acted as a Photographer and Videographer in the 2013 SOAR, adding images and video clips of all contestants and their journey through the races. I acted as a Photographer and Videographer in the 2013 SOAR, adding images and video clips of all contestants and their journey through the races.