Experience

Net Transcripts, Inc

• United States
• Law Enforcement
• 1 - 100 Employee

• Transcriptionist

  • Jun 2017 - Present

  • Transcribe 60+ daily minutes of audio of police interviews, 911 calls, body cam recordings, and other law enforcement-related recordings in a timely and accurate manner • Research names, places and spellings to ensure accuracy of transcriptions • Maintain a transcription accuracy of over 95% and a typing speed of over 90 WPM. • Handle deadlines and prioritize orders to ensure all work is submitted in a timely and efficient manner. • Transcribe 60+ daily minutes of audio of police interviews, 911 calls, body cam recordings, and other law enforcement-related recordings in a timely and accurate manner • Research names, places and spellings to ensure accuracy of transcriptions • Maintain a transcription accuracy of over 95% and a typing speed of over 90 WPM. • Handle deadlines and prioritize orders to ensure all work is submitted in a timely and efficient manner.



Transcending Tea

• Kennesaw, Georgia

• Team Lead

  • Apr 2018 - Feb 2019

  • Assisted 20+ customers per day in choosing teas and tea accessories that best suited their needs. • Supervise 2 to 3 co-workers per shift and handle customer issues in person and on phone • Run and balance cash register of ~$300 per day, basic store maintenance • Assisted 20+ customers per day in choosing teas and tea accessories that best suited their needs. • Supervise 2 to 3 co-workers per shift and handle customer issues in person and on phone • Run and balance cash register of ~$300 per day, basic store maintenance



Medical Communication Technologies

• Acworth, Georgia

• Patient Advocate

  • Dec 2016 - Jun 2017

  • Acted as advocate for 10-15 patients per day between their physician’s offices and insurance companies • Kept detailed and accurate records of all case interactions, performed data entry and cataloguing • Answered phones and worked cases with insurance companies to get medications approved for patients in a timely and cost-effective manner • Acted as advocate for 10-15 patients per day between their physician’s offices and insurance companies • Kept detailed and accurate records of all case interactions, performed data entry and cataloguing • Answered phones and worked cases with insurance companies to get medications approved for patients in a timely and cost-effective manner



GameStop

• United States
• Retail
• 700 & Above Employee

• Senior Game Advisor

  • Aug 2015 - Jun 2017

  • Assist 50+ customers per day with their questions and purchases • Supervise 3 to 5 co-workers per shift and handle customer issues in person and on phone • Run cash register, ensure registers balance each day • Store opening and closing, basic maintenance. • Receiving 10-25 boxes of shipment per shift, use of proprietary inventory software • Assist 50+ customers per day with their questions and purchases • Supervise 3 to 5 co-workers per shift and handle customer issues in person and on phone • Run cash register, ensure registers balance each day • Store opening and closing, basic maintenance. • Receiving 10-25 boxes of shipment per shift, use of proprietary inventory software



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller

  • Mar 2014 - May 2015

  • Provided excellent customer service in person and on phone • Processed 100+ transactions per shift efficiently and quickly, handled large cash transactions accurately • Met sales and service goals, kept bank records and logs up to date and accurate. • Provided excellent customer service in person and on phone • Processed 100+ transactions per shift efficiently and quickly, handled large cash transactions accurately • Met sales and service goals, kept bank records and logs up to date and accurate.



Neurology Services Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Medical Receptionist

  • Nov 2009 - May 2010

  • Maintained 100+ patient charts and records, scheduled appointments and answered the telephones in a timely manner • Took and recorded patient vitals • Made calls to insurance companies to verify patient information • Handled payments from patients. • Maintained 100+ patient charts and records, scheduled appointments and answered the telephones in a timely manner • Took and recorded patient vitals • Made calls to insurance companies to verify patient information • Handled payments from patients.