Experience

CHIME

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Sales and Product Administrator

  • Apr 2022 - Present

  Professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve. Professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve.



SOUTHERN VALVE & METALS

• United States
• 1 - 100 Employee

• Office Manager

  • Aug 2020 - Mar 2022

  • Manage budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives. • Compare vendor prices and negotiate for optimal saving. • Established workflow processes, monitor daily productivity and implemented modifications to improve overall performance of personnel. • Responsible for accounts payable, accounts receivable, general ledger maintenance and bank reconciliations. • Arrange corporate and office conferences for company employees and guests. • Prepare purchase orders, sales orders, invoices. • Prepare and file all required sales tax reports. • Month end closings on four companies. • Provide monthly reports to Owners. • Management and processing of payroll. • Preparation of financial statements. • Reconcile financial discrepancies by collecting and analyzing account information. • Keep accurate records of financial transactions for all companies through online filing system. • Internal HR management, maintain employee personnel files, employee health benefits, 401K plans, workers compensation and business insurance. • Employee onboarding • Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement • Maintain confidentiality of sensitive data Show less



Vision Hospitality Group, Inc.

• United States
• Hospitality
• 100 - 200 Employee

• Dual Sales and Marketing Manager

  • Jun 2019 - Aug 2020

  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. • Handled customer relations issues, enabling quick resolution and client satisfaction. • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base. • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives. • Completed 40 sales calls per month, organized monthly customer themed gifts • Organized quarterly customer events • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. • Aggressively pursued competitive accounts by differentiating company from competitors. • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries. • Reorganized and optimized leads management by implementing SalesForce CRM solution. • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. Show less



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Sales Manager - Intermediary Group Sales

  • Oct 2013 - Jan 2019

  • Manage key Hilton Worldwide third parties – strategic account management and revenue generation• Driven, results oriented – Q4 2017 exceeded short term goal 108%; exceeded long term goal 189%; exceeded total 2017 goal; Q1 2018 158% over Q1 goal, Q2 2018 131% over Q2 goal; Q3 108% over Q3 goal• Aggressively pursued competitive accounts by differentiating company from competitors.• Held weekly meetings with director to identify techniques to overcome sales obstacles.• Identified opportunities for growth within my territory and collaborated with sales teams to reach sales goal.• Prepared presentations and planned customer meetings• Organized promotional events and interacted with community to increase sales volume.• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.• Handled customer relations issues, enabling quick resolution and client satisfaction. Show less

• Group Sales - Sports/Technology/Consumer Manufacturing

  • Mar 2010 - Oct 2013

  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.• Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.• Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.• Surpassed sales objectives several consecutive years by cultivating productive client partnerships.• Awarded 2012 Hampton Brand Lighthouse Partner – 2012 First Trimester• Awarded Circle of Excellence 2011• Exceeded 2010 Annual Goal 124%• Exceeded 2011 Annual Goal 156%• Exceeded 2012 First Trimester Goal 135%• Average conversion rate for 2010 32%• Average conversation rate for 2011 45% Show less

• Office Administration Manager

  • Mar 2008 - Mar 2010

  • Supported Managing Director of Sales, Director of Sales and Sales Manager with proactive correspondence management, document coordination and customer relations.• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.• Trained new employees on administrative procedures, company policies and performance standards.• Managed administrative team of 6• Interacted with customers by phone, email or in-person to provide information.• Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.• Assisted with coordination and hosting of company events.• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.• Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.• Maintained open communication with customers to foster positive relations and provide updates on issues.• Booked flights, car rentals and hotel accommodations for business travel for employees.• Worked with upper management to complete complex projects on tight budgets within specific timelines.• Reconciled account files and produced monthly reports. Show less