Experience

Beaird Dermatology

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Practice Manager

  • Jul 2016 - Present



Elk Grove Dermatology

• Elk Grove Village, Illinois, United States

• Practice Manager

  • Oct 2007 - Jul 2016

  I managed a single physician Dermatology Practice with seven employees. Management of a small practice demands great flexibility and the ability to cover for any position within the practice when needed. Responsibilities included oversight of the physician and PA schedules, supervising employees, accounts payable, payroll, scheduling appointments, insurance billing, collections, patient billing, CLIA oversight, ordering of supplies, marketing, sales and other duties as needed. I began working at this practice as a receptionist and quickly moved to the billing manager position based on my past experience. In 2012, with the retirement of our bookkeeper, I assumed the responsibilities of accounts payable, payroll and 401K oversight.



ANACONDA PEDIATRICS

• United States
• Hospitals and Health Care

• Practice Manager

  • Sep 2003 - Feb 2007

  Managed a small one physician and nurse practitioner pediatric practice. I handled all aspects of the practice including answering phones, scheduling, billing, collections, rooming patients, accounts receivable/payable, payroll, ordering of supplies and many other duties. I assisted the nurse when needed in patient care including taking vitals, calling in prescriptions and running in office tests such as strep and influenza. Managed a small one physician and nurse practitioner pediatric practice. I handled all aspects of the practice including answering phones, scheduling, billing, collections, rooming patients, accounts receivable/payable, payroll, ordering of supplies and many other duties. I assisted the nurse when needed in patient care including taking vitals, calling in prescriptions and running in office tests such as strep and influenza.



Mercury Street Medical

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Receptionist/Billing

  • Jan 1997 - Sep 2003

  This was a multi specialty practice where I was responsible for the hospital billing of all physicians in the practice which included internal medicine, infectious disease, gastroenterology, cardiology and OBGYN. Check in/out, daily billing of patients for four physicians and all lab services provided at the practice. I answered phones, scheduled appointments, referrals, managed in office specialty procedure schedule (stress echo, IV infusions, endoscopy and colonoscopies) and other duties as assigned.



UnitedHealthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Manager

  • 1992 - 1997

  I managed a customer service department of 20 employees that serviced a Senior Care HMO plan. I handled patient calls that included resolving referral and claim issues as well as member complaints. I managed a customer service department of 20 employees that serviced a Senior Care HMO plan. I handled patient calls that included resolving referral and claim issues as well as member complaints.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Cryptologic Technician

  • 1988 - 1992

  I worked as a Cryptologic Technician where I copied morse code and had a Top Secret Security clearance. I worked as a Cryptologic Technician where I copied morse code and had a Top Secret Security clearance.