Christine Dempsey, CTSM Silver
NA Operations Administrator at Hermes Medical Solutions- Claim this Profile
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Bio
Jeffrey Catinella
I worked with Christine at Hermes Medical Solutions. In her role as North American Operations Administrator, she basically ran everything! There is nobody more driven or organized than Christine. Many times, she pulled together projects that looked impossible to manage. In addition to pulling off the impossible, she was a tremendous interface between customer and company. She always looked for the solution and ultimately made the customer happy. Christine is a quality individual. If I could hire her today, I would do so immediately.
Diane Benson, CTSM Diamond
Christine and I have been colleagues and co-exhibitors at the Society of Nuclear Medicine and Molecular Imaging (SNMMI) for more than a dozen years while I managed the GE Healthcare exhibit and she managed the Hermes Medical exhibit. Christine has always been dedicated to mastering the marketing objectives of Hermes and innovative and creative in presenting her company in the most professional way possible to their customers, offering the greatest outcomes for Hermes' trade show investments. When she pursued her certification as a CTSM (Certified Trade Show Marketer), I became her Advisor through the final portfolio process. The portfolio process is a tough challenge, and many candidates give up; but Christine was passionate about becoming certified and seeing it through, and determined to finish the race. She had no reason to have any concern. She completed her portfolio despite holding down her full-time job and having been hit with two hurricanes last summer, and was awarded her CTSM. I am proud to be her advisor and thrilled to call her my friend. Not only all that, but she always gives more of herself and her expertise to the exhibiting industry through her leadership and volunteerism as a Director on the Board for HCEA (Healthcare Convention and Exhibitors Association). She is truly a dedicated marketing professional, and I'm honored to offer this recommendation.
Jeffrey Catinella
I worked with Christine at Hermes Medical Solutions. In her role as North American Operations Administrator, she basically ran everything! There is nobody more driven or organized than Christine. Many times, she pulled together projects that looked impossible to manage. In addition to pulling off the impossible, she was a tremendous interface between customer and company. She always looked for the solution and ultimately made the customer happy. Christine is a quality individual. If I could hire her today, I would do so immediately.
Diane Benson, CTSM Diamond
Christine and I have been colleagues and co-exhibitors at the Society of Nuclear Medicine and Molecular Imaging (SNMMI) for more than a dozen years while I managed the GE Healthcare exhibit and she managed the Hermes Medical exhibit. Christine has always been dedicated to mastering the marketing objectives of Hermes and innovative and creative in presenting her company in the most professional way possible to their customers, offering the greatest outcomes for Hermes' trade show investments. When she pursued her certification as a CTSM (Certified Trade Show Marketer), I became her Advisor through the final portfolio process. The portfolio process is a tough challenge, and many candidates give up; but Christine was passionate about becoming certified and seeing it through, and determined to finish the race. She had no reason to have any concern. She completed her portfolio despite holding down her full-time job and having been hit with two hurricanes last summer, and was awarded her CTSM. I am proud to be her advisor and thrilled to call her my friend. Not only all that, but she always gives more of herself and her expertise to the exhibiting industry through her leadership and volunteerism as a Director on the Board for HCEA (Healthcare Convention and Exhibitors Association). She is truly a dedicated marketing professional, and I'm honored to offer this recommendation.
Jeffrey Catinella
I worked with Christine at Hermes Medical Solutions. In her role as North American Operations Administrator, she basically ran everything! There is nobody more driven or organized than Christine. Many times, she pulled together projects that looked impossible to manage. In addition to pulling off the impossible, she was a tremendous interface between customer and company. She always looked for the solution and ultimately made the customer happy. Christine is a quality individual. If I could hire her today, I would do so immediately.
Diane Benson, CTSM Diamond
Christine and I have been colleagues and co-exhibitors at the Society of Nuclear Medicine and Molecular Imaging (SNMMI) for more than a dozen years while I managed the GE Healthcare exhibit and she managed the Hermes Medical exhibit. Christine has always been dedicated to mastering the marketing objectives of Hermes and innovative and creative in presenting her company in the most professional way possible to their customers, offering the greatest outcomes for Hermes' trade show investments. When she pursued her certification as a CTSM (Certified Trade Show Marketer), I became her Advisor through the final portfolio process. The portfolio process is a tough challenge, and many candidates give up; but Christine was passionate about becoming certified and seeing it through, and determined to finish the race. She had no reason to have any concern. She completed her portfolio despite holding down her full-time job and having been hit with two hurricanes last summer, and was awarded her CTSM. I am proud to be her advisor and thrilled to call her my friend. Not only all that, but she always gives more of herself and her expertise to the exhibiting industry through her leadership and volunteerism as a Director on the Board for HCEA (Healthcare Convention and Exhibitors Association). She is truly a dedicated marketing professional, and I'm honored to offer this recommendation.
Jeffrey Catinella
I worked with Christine at Hermes Medical Solutions. In her role as North American Operations Administrator, she basically ran everything! There is nobody more driven or organized than Christine. Many times, she pulled together projects that looked impossible to manage. In addition to pulling off the impossible, she was a tremendous interface between customer and company. She always looked for the solution and ultimately made the customer happy. Christine is a quality individual. If I could hire her today, I would do so immediately.
Diane Benson, CTSM Diamond
Christine and I have been colleagues and co-exhibitors at the Society of Nuclear Medicine and Molecular Imaging (SNMMI) for more than a dozen years while I managed the GE Healthcare exhibit and she managed the Hermes Medical exhibit. Christine has always been dedicated to mastering the marketing objectives of Hermes and innovative and creative in presenting her company in the most professional way possible to their customers, offering the greatest outcomes for Hermes' trade show investments. When she pursued her certification as a CTSM (Certified Trade Show Marketer), I became her Advisor through the final portfolio process. The portfolio process is a tough challenge, and many candidates give up; but Christine was passionate about becoming certified and seeing it through, and determined to finish the race. She had no reason to have any concern. She completed her portfolio despite holding down her full-time job and having been hit with two hurricanes last summer, and was awarded her CTSM. I am proud to be her advisor and thrilled to call her my friend. Not only all that, but she always gives more of herself and her expertise to the exhibiting industry through her leadership and volunteerism as a Director on the Board for HCEA (Healthcare Convention and Exhibitors Association). She is truly a dedicated marketing professional, and I'm honored to offer this recommendation.
Experience
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Hermes Medical Solutions
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Sweden
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Medical Equipment Manufacturing
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1 - 100 Employee
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NA Operations Administrator
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Feb 2014 - Present
Assist with research of special projects. Maintain customer database. Handle logistics behind customer orders from invoicing, ordering, scheduling, and licensing. Maintain vendor relations, HR and government compliance items. Assist with AR/AP and provide support & solution analysis reports to company officers. Trade show coordinator, scheduling and managing 9+ events annually.
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Purchasing & Logistics
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Dec 2013 - Feb 2014
Handle logistics behind each customer order from invoicing, hardware/software ordering, scheduling, licensing, and travel arrangements for support staff.Maintain vendor relations; contracts management.Additional duties include Trade Show Coordinator for several shows per year.
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Customer Support Manager
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Jan 2008 - Nov 2013
Maintain customer relations within the sales & support environment, making sure support issues are handled in a timely manner and completed to customer's satisfaction. Maintain customer database. Handle logistics behind each customer order from invoicing, hardware/software ordering, scheduling, licensing, and travel arrangements for support staff.Also maintain vendor relations, minor HR items and other office functions.Additional duties include Trade Show Coordinator for several shows per year. Show less
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Southeast Account Manager
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Sep 2006 - Mar 2008
Maintained existing customer accounts by keeping in touch with any new needs the customer may have and showing our newest software products available. Also called on new customers in my territory of Southeastern US.
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Michael V Joyner CPA
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United States
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IT Services and IT Consulting
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Company Administrator
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Mar 2003 - Sep 2006
Outsourced company administrator to Hermes Medical Solutions, Inc. Maintained customer database, handled HR items, AR/AP, spreadsheet reporting to company officers, and helped with coordination of US trade shows. Outsourced company administrator to Hermes Medical Solutions, Inc. Maintained customer database, handled HR items, AR/AP, spreadsheet reporting to company officers, and helped with coordination of US trade shows.
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Metrocall
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Greenville, North Carolina Area
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Account Executive
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Sep 1999 - Oct 2000
Manufacturer to business sales to existing customers. Assisted in setting up new communications businesses. Marketing coordinator - designed promotional materials, coordinated trade shows. Maintained my quota for 6 months and surpassed my quota 7 months. Manufacturer to business sales to existing customers. Assisted in setting up new communications businesses. Marketing coordinator - designed promotional materials, coordinated trade shows. Maintained my quota for 6 months and surpassed my quota 7 months.
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ePlus inc.
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Inside Account Manager
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Nov 1997 - Nov 1999
Maintained customer accounts for the sales team. Followed the sales process from creating the quotes for the customer, receiving the order, requisitioning product internally, to delivering the order to the customer. Also did research for the outside sales reps on questions the customers may have raised during a sales call. Maintained customer accounts for the sales team. Followed the sales process from creating the quotes for the customer, receiving the order, requisitioning product internally, to delivering the order to the customer. Also did research for the outside sales reps on questions the customers may have raised during a sales call.
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Checkpoint Communications
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Greenville, North Carolina Area
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Office Manager
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Feb 1997 - Oct 1997
Maintained the inventory of paging/telephone equipment. Handled all aspects of accounting, including tax reports & payments for two states plus federal and administered payroll & payroll taxes. Assisted with customer service and helped to maintain the telecommunications database. Maintained the inventory of paging/telephone equipment. Handled all aspects of accounting, including tax reports & payments for two states plus federal and administered payroll & payroll taxes. Assisted with customer service and helped to maintain the telecommunications database.
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MicroAge
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Educational Account Manager
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Jul 1994 - Dec 1995
IBM and HP education representative for school computer labs across Northeastern NC counties. Worked with schools to budget future purchases; helped with technology fairs, etc for getting the technology information out to parents, students, and local businesses.
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Office Manager
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Feb 1992 - Jun 1994
Maintained complete inventory (procurement/shipping/invoicing) and customer accounting via Great Plains Accounting software. Maintained 10 employee office environment. Customer service.
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KSAM - KHUN Radio
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Huntsville, TX
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Traffic Coordinator
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Jul 1991 - Dec 1991
Entered advertising information into the system and set ad blocks for the on air talent. Assisted with special events in the local area. Entered advertising information into the system and set ad blocks for the on air talent. Assisted with special events in the local area.
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Education
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2017 - 2018
Northern Illinois University
CTSM, Trade Show Marketing -
1985 - 1986
Edgecombe Community College
Nursing -
1983 - 1984
Mount Olive College
Music
Community
