Christine Baker-Ortiz
Client communication coordinator at Conejo Valley Veterinary Hospital- Claim this Profile
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(386) 825-5501
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Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)
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How to Manage Lean Six Sigma Projects: Part I
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Lean Foundations
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PowerPoint Essential Training (Office 365/Microsoft 365)
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PowerPoint: Designing Better Slides
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Root Cause Analysis: Getting to the Root of Business Problems
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20 Habits of Executive Leadership
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Becoming a Six Sigma Green Belt
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Leading Productive Meetings
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Project Management Foundations: Communication
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Change Management Foundations
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Lean Six Sigma Foundations
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Operational Excellence Work-Out and Kaizen Facilitator
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Project Management Foundations: Teams
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Statistics Foundations: 2
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Statistics Foundations: 3
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Statistics Foundations: The Basics
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Staying Positive in the Face of Negativity
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Writing a Business Case
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How to Manage Lean Six Sigma Projects: Part II
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Lean Six Sigma: Analyze, Improve, and Control Tools
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Lean Six Sigma: Define and Measure Tools
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Operational Excellence Foundations
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Six Sigma: Green Belt
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Six Sigma Foundations
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Critical Thinking
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Critical Thinking and Problem Solving
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Diversity, Inclusion, and Belonging
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Excel: VLOOKUP and XLOOKUP for Beginners
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Customer Service: Serving Customers Through Chat and Text
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Leading with a Growth Mindset
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Empathy at Work
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Excel: Power Query for Beginners
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Building Customer Loyalty
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Critical Thinking for Better Judgment and Decision-Making
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Customer Service: Handling Abusive Customers
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Customer Service: Knowledge Management
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Excel Essential Training (Office 365/Microsoft 365)
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Excel Quick Tips (2018)
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Word Essential Training (Office 365/Microsoft 365)
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Decoding Body Language
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Developing Credibility as a Leader
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Leadership: Practical Skills
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Leading through Relationships
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Leading with Emotional Intelligence
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Leading with Purpose
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The Six Morning Habits of High Performers
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Developing Your Leadership Philosophy
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Emerging Leader Foundations
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Leading Effectively
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Prioritizing Effectively as a Leader
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Transitioning from Manager to Leader
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Working with Difficult People
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Experience
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Conejo Valley Veterinary Hospital
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United States
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Veterinary Services
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1 - 100 Employee
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Client communication coordinator
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Sep 2021 - Present
Coordinates communications with clients, doctors and staff.
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Customer Service Supervisor
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Jul 2020 - Sep 2021
Reception/Pharmacy/Business Counter
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Education
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California State University, Chico
General Studies
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