Experience

General Assembly

• United States
• Higher Education
• 700 & Above Employee

• Client Success Lead

  • Apr 2022 - Present

• Engagement Manager

  • Jul 2018 - Present

• Instructor Manager

  • Nov 2017 - Jul 2018

  Hire, coach, and develop instructional team of top professionals from data science, software development, design, and business fields. Manage retention and ongoing development of direct reports. Support instructors in delivering learning experiences that impact student success.



Rasmussen University

• United States
• Education Administration Programs
• 700 & Above Employee

• Academic Dean

  • Jun 2011 - Sep 2016

  Promoted and maintained a learning and teaching culture. Led, supported, and oversaw projects of a 30- member diverse team of residential and online, full-time, and part-time faculty. Sourced, hired, and onboarded faculty. Collaborated with colleagues on policy development, accreditation efforts, and educational initiatives. Managed expenses and academic resources for two college campuses, assisting in the approval process for campus-based academic expenses. Facilitated meetings and training sessions on-site and online. Evaluated and modified curriculum for continuous improvement. Reviewed and resolved student concerns, including grade disputes, academic misconduct, and faculty/student issues. Counseled students seeking learning accommodations and medical leave.Proficient with: Microsoft Office, SharePoint, Salesforce, G Suite, Adobe Connect, Cisco WebEx, Campus Vue, Class, and Angel LMS Show less

• Dean of Student Learning

  • Apr 2009 - Jun 2011

  Managed full and part-time general education faculty, Learning Center Coordinator, and Librarian. Responsible for hiring training, developing, and evaluating campus academic team members. Served as a member of and worked in partnership with the campus management team. Collaborated with other deans across the Rasmussen system. Participated in college committees charged with policy development, accreditation, and other initiatives. Acted as the liaison for students seeking learning accommodations and medical leave. Maintained employee files. Co-facilitated faculty meetings and professional development sessions with Dean of Faculty. Managed grade disputes. Assisted with budgets and planning. Recognized student academic achievement. Responded to student and faculty concerns. Tracked and communicated with students on academic warning and probation status. Analyzed and managed student retention efforts lead by academic team. Collaborated with colleagues to establish an online orientation course for new deans. Show less

• Learning Center Coordinator

  • Jan 2008 - Apr 2009

  Assisted with startup of campus Learning Center and established a team of tutors on the Lake Elmo campus. Hired, trained, developed, and supervised tutoring staff. Coordinated schedules, procedures, activities, and outreach related to the campus Learning Center. Tracked student usage of tutoring services. Utilized Class and Salesforce technologies. Analyzed student transcripts to determine transfer of credits. Coordinated credit by examination for new and current students. Completed evaluations on adjunct faculty via classroom observations and reported feedback to the Academic Dean. Tracked and mentored students on academic warning and probation. Referred students to appropriate resources based on needs. Show less

• Adjunct Instructor

  • Apr 2007 - Apr 2009

  Instructed students and facilitated classroom discussions according to course objectives in both residential and online modalities in psychology, sociology, and success strategies courses. Organized and planned class sessions, implementing various teaching methods to support diverse learning styles. Maintained open communication with students regarding course material, academic progress, and general questions. Attended faculty and staff meetings and professional development workshops and events.



Youth Transition Program-Lifespan of Minnesota

• Eagan, Minnesota

• Counselor/Therapist

  • Jun 2006 - Jun 2007

  Established rapport and sustained therapeutic relationships with a diverse group of adolescent clients. Formulated individual treatment plans and managed various other forms of client paperwork. Maintained a high level of communication with client’s families, legal guardians, social workers, probation workers, and mentors. Facilitated daily psycho-educational and therapeutic groups. Conducted individual therapy sessions. Cultivated professional relationships with colleagues and developed team building skills. Managed assigned caseload of eight adolescent clients. Show less