Experience

Fluxx

• United States
• Desktop Computing Software Products
• 1 - 100 Employee

• Recruiting & People Operations Coordinator- Human Resources

  • Nov 2021 - Present

  In this dynamic and hybrid role I provide thought partnership and oversee a variety of projects and tasks that map our business needs in talent management including attracting, recruiting, and retaining our teams. I also provide HR support across all teams, contributing across multiple pillars such as onboarding, team events, benefits, systems, data management, process improvements, and operational efficiency. In this dynamic and hybrid role I provide thought partnership and oversee a variety of projects and tasks that map our business needs in talent management including attracting, recruiting, and retaining our teams. I also provide HR support across all teams, contributing across multiple pillars such as onboarding, team events, benefits, systems, data management, process improvements, and operational efficiency.



View Point Health

• United States
• Mental Health Care
• 100 - 200 Employee

• HR Generalist 3- FMLA/ Workers Compensation Specialist

  • Mar 2021 - Nov 2021

  As an HR Specialist I was an integral part of the HR Processing Team in which I applied my business knowledge and HR resources and expertise to help assist in providing a wide rang of department support and advice. I was also responsible for the processing of HR transactions, payroll, employee separations, as well as managing Workers Compensation cases and unemployment requests, FMLA and other leave cases and requests. My other responsibilities were as follows:-New hire orientation and training-Processing short-term and long- term disability-Injury report tracking and reporting-Payroll report creation and reconciliation-Complete employment verifications -ADA request-Employee Relations



Comcast Spotlight

• United States
• Advertising Services
• 700 & Above Employee

• Sr. Traffic Coordinator- Team Lead

  • Dec 2017 - Nov 2019

  During my tenure as Sr. Traffic Coordinator (Team Lead), I systematized, settled, and managed changes to streamline instructions and materials for scheduled television programming. I disseminated analytical line reports to account executives in optimizing run rates and identifying oversold areas and failed spots. My workload also includes fixed escalations, conflicts, and communicated process and procedures to the team and management. Lastly, I conceptualized and deployed pilot programs, presented data analysis, and sent feedback at initial stages in the project.

• Traffic Coordinator

  • Jan 2013 - Dec 2017

  As a Traffic Coordinator, I continued and organized a detailed record of all presentations; partnered with planners to ensure adequate stock of advertised merchandise. I assisted senior traffic coordinators in eliminating system discrepancies that create unnecessary work. Through traffic coordination, I sustained follow-up with team members to ensure critical milestones are accomplished to meet delivery expectations. By creating successful operational processes while maintaining cross-functional collaboration, I collaborated with the team to ensure timely execution and delivery of materials for meetings and events nationwide.



Comcast

• HUMAN RESOURCES/RECRUITING

  • Jan 2016 - Nov 2019

  Having served as a Human Resources/Recruiter, I guided employee training, development, interview, job descriptions, and assessed training success through performance evaluation. I trained management on interviewing techniques, conducting workshops and sessions that contributed to sound hiring decisions. I established promotional materials to aid in recruitment and provided employers with resources to assist in recruitment needs. Ultimately, I collaborated in all aspects of human resources, including policy maintenance, disciplinary processes, and daily operations.

• Event Project Planning

  • May 2015 - Nov 2019

  Functioning as an Event Project Planner, I communicated with customers to identify objectives for every event and provided detailed information on views and strategy design to achieve goals. I encouraged and directed project teams on various project management processes - planning, controlling, executing, and closing. I supported planning sessions for new projects and took care of re-planning for on-going projects as and when required. Finally, I prolonged client relationships throughout pre and post-event operations to ensure a successful event execution.



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Revenue Assurance Analyst

  • Feb 2012 - Jan 2013

  As an adept Revenue Assurance Analyst, I proposed and delivered monthly KPI packages with key metrics from all departments to the executive team to support strategic decisions. I scheduled, and built Excel-based revenue management reports, profitability impact reports on a daily, weekly, monthly, and annual basis. I piloted billing audits to ensure that all customers under contract were properly invoiced and tracked across all internal systems. Ultimately, I leveraged existing tools and created new tools to improve performance tracking and identify new revenue opportunities.

• Comm Ops Toubleshooting, Technical Support/ Disptch Rep

  • Jul 2007 - Feb 2012

  Operating as a Comm Ops Troubleshooting, Technical Support/Dispatcher, I proposed accurate and suitable information in response to customer queries while delivering exceptional customer service. I supplied timely and precise dispatch support to field technicians by responding to requests of varying complexities. I produced and managed schedules tracked activity, and ordered parts for field technicians to ensure efficient repair. Finally, I established, implemented processes & procedures, resulting in increased company efficiency and productivity.