Experience

TLV Developers

• Cyprus
• Real Estate
• 1 - 100 Employee

• Project Manager

  • Jan 2022 - Present

  - Managed 10+ properties with enthusiasm, expertise, and dedication. - Develop, implement and optimize strong marketing strategies for each property. - Negotiate contracts in an effective yet honorable way. - Assess the finance cost of each project to improve the annual volume of the company. - Plan, brief, monitor and communicate all aspects of customer satisfaction - flow volumes and trends - the cost of solutions by market. - Business event coordination to attract new clients and investors. - Provided optimal assistance to the General Manager and handled a variety of tasks.



K.C. FIRIAKIS SERVICES LTD

• Cyprus
• Business Consulting and Services
• 1 - 100 Employee

• Team leader - Payment data specialist

  • Mar 2021 - Dec 2021

  - Lead and manage a moderately sized team. - Conduct regular training sessions for existing and new members of staff, ensuring everyone is up to date with the company's policies and procedures.- Overseeing the day-to-day implementation of the new policies and procedures.- Analysis of ratios - red/green flagging major changes in ratios based on the company's KPIs.- Improving the customer experience life cycle.- Work closely with the payment optimization team to report customers' concerns on the deposit flow.

• Payment Data Specialist

  • Aug 2020 - Mar 2021

  - Supporting clients throughout the deposit cycle.- Collaborated with Payment Service Providers (PSPs) for any technical issues. - Identifying and resolving issues related to transaction processing by conducting analysis and following troubleshooting procedures.



SportDay Newspaper

• Athens, Greece

• Marketing Trainee

  • Jun 2017 - Sep 2017

  - Customer relations - maintaining customer relationships through the use of social media. - Basic customer research analysis. - Brand development basics and monitor a campaign's progress. - Meeting and events arrangements. - Customer relations - maintaining customer relationships through the use of social media. - Basic customer research analysis. - Brand development basics and monitor a campaign's progress. - Meeting and events arrangements.



Instict - Graphic Design

• Athens, Greece

• Social Media Marketing Trainee

  • Nov 2015 - May 2016

  - Training in Generating, editing, publishing, and sharing daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action. - Training in Generating, editing, publishing, and sharing daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action.