Tina Karch
Director of Operations at NOC Technology- Claim this Profile
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Bio
Credentials
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Raiser's Edge Fundamentals Certification
BlackbaudAug, 2019- Nov, 2024
Experience
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NOC Technology
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director of Operations
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Jul 2020 - Present
- Executive Leadership Team responsible for day-to-day operations and long-term initiatives - Define, implement, and revise operational policies and guidelines - Accounting tasks include accounts receivable, accounts payable, discrepancies, reconciliation - Procurement - Full-cycle recruiting and onboarding - Coordinate employee safety, welfare, and wellness - Manage administration of benefits to eligible employees - Community and networking outreach - Executive Leadership Team responsible for day-to-day operations and long-term initiatives - Define, implement, and revise operational policies and guidelines - Accounting tasks include accounts receivable, accounts payable, discrepancies, reconciliation - Procurement - Full-cycle recruiting and onboarding - Coordinate employee safety, welfare, and wellness - Manage administration of benefits to eligible employees - Community and networking outreach
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St. Francis Borgia High School
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United States
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Education Administration Programs
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1 - 100 Employee
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Advancement Assistant
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Jun 2019 - Jul 2020
- Planned and implemented fundraising events - Attended events to develop professional network of potential donors - Demonstrated experience developing strategic relationships with donors, parents, students, and volunteers - Gift entry and accurate record-keeping to ensure proper recognition of donors and volunteers - Planned and implemented fundraising events - Attended events to develop professional network of potential donors - Demonstrated experience developing strategic relationships with donors, parents, students, and volunteers - Gift entry and accurate record-keeping to ensure proper recognition of donors and volunteers
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Hodges Badge Company
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United States
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Events Services
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1 - 100 Employee
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Customer Service Supervisor
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Nov 2018 - May 2019
Responsible for department workflow, updating and creating SOPs, and ongoing staff training and development.
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Account Manager
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Aug 2017 - Nov 2018
- Assist customers in placing orders and answering questions over the phone- Enter web orders accurately and timely- Review and revise outdated SOPs- Process remake and refund orders- Contact customers after order delivery to ensure satisfaction
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LMI Aerospace - A Member of the Sonaca Group
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Team Leader - Shipping
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Sep 2014 - Aug 2017
- Managed $48 million in annual product sales - Coordinated employee schedules to optimize work flow - Inventory management and quality tracking - Conducted interviews for open Shipping positions - Reduced department scrap by 50% from 2014-2016 - Communicated company goals and department metrics - Responded to customer and vendor inquiries regarding order status and concerns - Conducted annual reviews and goal setting - Member of the Fun Team – responsible for organizing and executing events to increase employee morale, as well as running fundraising drives to support the community; in charge of the Donations and Team budgets
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ALTANA AG
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Germany
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Chemical Manufacturing
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200 - 300 Employee
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Executive Assistant
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Apr 2013 - Sep 2014
Executive Assistant to the CEO, Business Line Managers, and Upper Management of a specialty chemicals company. - Responsible for event planning, including year-end celebration, Sales Team week, landmark anniversary celebrations, ribbon cuttings, and service recognition celebrations.- Run monthly donation drives including outreach to community organizations and organizing fundraisers and service projects- Supervisor of job-share employees- Maintain communications with all ELANTAS Electrical Insulation business units as necessary- Organize visits from customers, vendors, sister- and parent- company colleagues- Prepare Visa applications and Passport renewal paperwork- Quarterly newsletter creation using Microsoft Publisher- Manage meeting rooms schedule- Sales and Marketing support- Maintain contract, patent and trademark files- Manage NAFTA Website inquiriesCompany-sponsored groups/teams:*United Way Employee Campaign Coordinator- Increased donations by 9.8% over 2011- Organized and executed chili cook off and bake sale to raise additional donations- Facilitated mandatory United Way meetings for employees*Survey Team- Draft internal surveys to gauge and monitor employee engagement (done once every 2 years)- Distribute and administer survey to all employees of the company- Collect and analyze all incoming data (170+ employees)- Make recommendations on areas of improvement- Find creative ways to present data to Upper Management and employees*Near-Miss QMAT team- Cross functional team created to investigate near-misses within the company- Review incidents and look for ways to improve work processes and training
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Purchasing Agent
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Nov 2010 - Apr 2013
- Consistently strive to meet the objectives of the purchasing strategy outlined by the Director of Purchasing- Purchasing of packaging and MRO (Maintenance, Repairs, Operations). - 3 way invoice matching and reconciliation. - Work to set up vendors by obtaining necessary forms and negotiating payment terms. - Source packaging and initiate product testing for approval. - Create material numbers and keep product records (certifications, UN testing, pricing) up to date. - Investigate shortages and product failures, follow up with vendors and work with internal colleagues to formulate solutions. - Provide sales tax exemption certificates to vendors whose products/services warrant one.Company-sponsored groups/teams:*United Way Employee Campaign Coordinator - Increased donations by 9.8% over 2011 - Organized and executed chili cook off and bake sale to raise additional donations - Facilitated mandatory United Way meetings for employees*Survey Team - Draft internal surveys to gauge and monitor employee engagement (done once every 2 years) - Distribute and administer survey to all employees of the company - Collect and analyze all incoming data (170+ employees) - Make recommendations on areas of improvement - Find creative ways to present data to Upper Management and employees*Near-Miss QMAT team - Cross functional team created to investigate near-misses within the company - Review incidents and look for ways to improve work processes and training
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Shipping Administrative Assistant
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Jul 2008 - Nov 2010
- Prepare paperwork for outbound shipments. - Assemble bill of ladings. - Prepare hazardous shipment documents for outbound shipments. - Post orders complete in SAP. - Create FedEx and UPS labels for shipments.Company-sponsored groups/teams:Survey TeamAudit Team5S/Housekeeping Team
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Tagg Logistics
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Maryland Heights, MO
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Administrative Assistant
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Feb 2008 - Jul 2008
Responsible for all aspects of running the office for a company specializing in 3PL. -Main contact for clients -Answer phones, filing, correspondence -Fulfill orders using client's instructions and software -Create labels for shipments using FedEx and UPS software -Help with order fulfillment when necessary Responsible for all aspects of running the office for a company specializing in 3PL. -Main contact for clients -Answer phones, filing, correspondence -Fulfill orders using client's instructions and software -Create labels for shipments using FedEx and UPS software -Help with order fulfillment when necessary
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Education
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2009 - 2011
Fontbonne University
Bachelor's, Organizational Development -
2003 - 2004
East Central College
Associate of Arts, General Studies
Community
