Experience

Tongass Trading Company

• United States
• Retail
• 1 - 100 Employee

• Footwear Buyer/Manager

  • Jun 2021 - Present

• Assistant Buyer & Supervisor - Outfitter Dept

  • Sep 2016 - Jun 2021

  - Seamlessly transitioned into my new position as Assistant Buyer & Supervisor- Responsible for replenishing men's and women's rain gear, work wear, and accessories. - Monitor merchandise performance and run reports to determine inventory needs to maximize company revenue, margin, and turn. - Analyze customer spending patterns and trends to stay relevant with all demographics due to diverse customer and tourism business. - Assist in setting merchandise strategy for new items including assortment selection, pricing, and promotions. - Develop and maintain vendor relationships/communicate with vendors regarding orders, shipments, product knowledge, discrepancies, etc. - Effectively manage sku’s and inventory/data maintenance.- Reconcile PO's to invoices - Recap and analyze product and category performance on a weekly, monthly, and as needed basis- Collaborate with other buyers/managers to facilitate the marketing efforts of new product/product launches, promotional calendars, and employee incentive programs to prioritize and improve revenue. - Create purchase orders, manage PO file, reconcile discrepancies, and maintain POS accuracy. - Conduct competitive shopping to recommend pricing.- Assist in assortment and store layout plans, warehouse layout and placement of merchandise.- Co-manage day to day operations of running the department including settling customer issues and opening/closing of store.- Implement productivity of employees and employee training in areas of sales, customer service, brand knowledge, and company policies; providing necessary coaching, support, and guidance.

• Sales Associate

  • Apr 2016 - Sep 2016

  - Maintained product knowledge to make better recommendations to customers- Explained knowledge about the quality, abilities, functions, and value of the merchandise to influence customer buying decisions- Took initiative to stay busy during down time such as stocking the floor, cleaning the stock room, and straightening as needed- Maintained visually appealing and effective displays- Work closely with manager in developing effective rules and guidelines to enable an efficient workflow



Saks Fifth Avenue

• United States
• Retail
• 700 & Above Employee

• Head Assistant Personal Shopper

  • Aug 2014 - Dec 2015

  - Played a key role in the smooth transition from Barneys New York to Saks Fifth Avenue Personal Shopping. - Oversaw all administrative and business aspects of managing the personal shopping office. Reported sales, numbers, and personal shopper’s expenses. Accurately booked high-profile client/celebrity appointments, manage project calendars, and personal shopper’s daily schedule. Handled correspondence, screened phone calls, and rang through client purchases - Monitored and tracked daily sales figures, event reports, and 5th Ave Club appointments - - Assisted the Personal Shopper in the selling process, clientele management and operational functions. Built relationships with the clients providing input and styling advice.- Ensured the comfort of the client(s) at all times. Greeted customers in a positive, upbeat and friendly manner- Ordered and distributed office and kitchen supplies, and beverages- Handled reconciliation of product events including truck shows. Coordinated mass mailings, social media, and other promotional campaigns to help populate special events/marketing initiatives, increasing traffic and sales. - Built relationships with brand ambassadors throughout the company, helping to drive business. - Trained new hires on company registers, systems, and implemented company policies. - Maintained sales goals by working directly with clients/stylists in the consultant’s absence. - Expedited stylist pulls, paperwork, and returns. Assisted clients/stylists and built relationships with them providing input and styling advice.- Communicated designer/brand knowledge to excite them and convey the inspiration of the consultant’s favorite designers/ collections.



Barneys New York

• United States
• Retail
• 700 & Above Employee

• Assistant Personal Shopper

  • Apr 2008 - Jul 2014

  - Seamlessly transitioned into my new position as Assistant Personal Shopper. - Enabled Personal Shopper to become more productive by handling all administrative aspects of running the office. Reported sales, numbers, and consultant expenses. Accurately booked high-profile client appointments, screened phone calls, handled correspondence, created/managed client files, tackled client issues/bill inquires, and managed Personal Shopper’s daily schedule. - Assisted the Personal Shopper in the selling process, clientele management and operational functions. Built relationships with the clients providing input and styling advice.- Ensured the comfort of the client(s) at all times. Greeted customers in a positive, upbeat and friendly manner- Worked closely with the Personal Shopper to ensure that client communications are handled appropriately and in a timely manner- Displayed excellent networking skills by building relationships with brand ambassadors helping to drive business - Ran clientele reports and maintained updated mailing list information - Maintained the standards of the personal shopping department and maintained product knowledge. - Provided entry-level support to management.- Communicated brand knowledge to excite them and convey inspiration of the personal shopper’s favorite designers/collections.

• Personal Shopping Expeditor

  • Nov 2007 - Apr 2008

  - Maintained a cleanly and well equipped office by expediting all go backs and stocking supplies to enable the personal shopper and assistant to become more productive. - Assisted personal shopper/client/ assistant personal shopper with any needs such as sizes, drinks, or fetching alterations. - Handled clerical aspects of the office such as screening and returning phone calls, and checking voicemail/email.