Project Manager

• Aug 2021 - Present

Project Manager

• 2020 - Mar 2023

Project Manager

• Apr 2018 - Aug 2020

Project Manager

• Apr 2014 - Apr 2018

Release and Deployment Lead

• Mar 2012 - Apr 2014

As the one person release management team, I am responsible for project management on a software release level. I manage the ins and outs of the release process throughout the SDLC, seeing it all the way through to implementation. I work very closely with development, project management, and quality assurance testers to ensure the smooth and timely delivery of a quality product. My duties include scheduling releases and planning the release lifecycle, leading deployments, training others on Cherwell ticketing system, and coordination of projects and releases, as well as many other highly detailed tasks. Show less

Customer Support Specialist

• Sep 2011 - Mar 2012

The position of Customer Support Specialist was tailored specifically for me after a brief stint as “receptionist-plus”. Seeing how I went above and beyond in my every day duties and working as a team player, I was quickly given greater responsibilities. This included duties from each department, such as billing, account reconciliation, project management, technical support, customer care, and assisting the President and Chairman with various tasks. While my responsibilities continue to grow and change, I am being groomed for a leadership role in the IT department. Show less

Teacher

• Oct 2009 - Sep 2011

At Little Lambs Preschool, I served as a teacher to two classes of four year old children. I was responsible for creating lesson plans, teaching curriculum, providing art instruction, and planning/executing special activities for both classes. This required organization, patience, teamwork, creativity and flexibility as well as administrative skill. At Little Lambs Preschool, I served as a teacher to two classes of four year old children. I was responsible for creating lesson plans, teaching curriculum, providing art instruction, and planning/executing special activities for both classes. This required organization, patience, teamwork, creativity and flexibility as well as administrative skill.

Administrative Assistant

• 2008 - 2009

In the role of Administrative Assistant, I was responsible for all administrative tasks related to the acute dialysis department for the Middle Tennessee region. This included making work schedules, creating and releasing purchase orders, ordering supplies, maintaining hospital privileges, creating and updating many various spreadsheets for management and personal use, and many other regular duties. I also prepared potential hires/new hires paperwork and administered drug tests, did monthly infection QA audits for 8 hospitals, and did payroll for the acutes employees. I wore many hats in this role and my responsibilities changed on a daily basis. Show less

Technology Secretary

• 2007 - 2008

As Technology Secretary, I acted as the office manager for the Murfreesboro city schools technology office. I worked directly under the Technology Manager and acted as his assistant. This role included taking meeting minutes, screening and interviewing potential employees, opening and distributing mail, and planning and scheduling for management conferences and events. In addition to these roles, I also acted as a liaison between departments, schools, and technicians. My duties included general clerical work, purchasing, ordering, making spreadsheets, designing and updating web pages, planning and scheduling after school basketball leagues and referees, assisting with technology overflow, and managing all aspects of day to day business within the department. Show less