Christina Underwood, BSA

Customer Service Representative at College Ave Student Loans
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -

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Bio

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2017 - Present

    • United States
    • Utilities
    • 700 & Above Employee
    • Synergy PayRez
      • Mar 2015 - Sep 2015

      Ensured accuracy of customer information and data entry in computer system of 500+ customers to ensure money savings and bills paid on time. Ensured accuracy of customer information and data entry in computer system of 500+ customers to ensure money savings and bills paid on time.

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Graduate Student
      • Mar 2014 - Sep 2015

      I am currently working on getting my Master's in Business Administration with an emphasis in entrepreneurship and will be graduating in 2017. I am currently working on getting my Master's in Business Administration with an emphasis in entrepreneurship and will be graduating in 2017.

    • Tax Preparer
      • Jan 2014 - Jan 2015

      *Prepared taxes and made sure they were accurate for 75-100 clients per year. *Made sure client was fully informed on what their insurance covered, payments due and renewed. *Prepared taxes and made sure they were accurate for 75-100 clients per year. *Made sure client was fully informed on what their insurance covered, payments due and renewed.

    • United States
    • Higher Education
    • 200 - 300 Employee
    • student
      • Aug 2006 - Dec 2013

      I have been learning more about the field of accounting and have been expanding my knowledge of the different systems Accountants use to do their jobs. I have been learning more about the field of accounting and have been expanding my knowledge of the different systems Accountants use to do their jobs.

    • customer service associate
      • Nov 2012 - Nov 2013

      *Responsible for handling and resolving customer complaints. *Ensured the accuracy of customer information and data entry in computer system. *Knowledgeable of 2,000+ products and strong troubleshooting techniques. *Responsible for handling and resolving customer complaints. *Ensured the accuracy of customer information and data entry in computer system. *Knowledgeable of 2,000+ products and strong troubleshooting techniques.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • CSSA
      • May 2006 - Jul 2009

      As a CSSA (customer service and sales associate) I helped people understand their bills, helped them save money by upselling them on the products Qwest has to offer. I also helped customers set up their services and getting them into the best bundle that would work for them. As a CSSA (customer service and sales associate) I helped people understand their bills, helped them save money by upselling them on the products Qwest has to offer. I also helped customers set up their services and getting them into the best bundle that would work for them.

Education

  • Stevens-Henager College-Logan
    Bachelor's of Science, Accounting
    2006 - 2013

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