UX Designer

• Jun 2023 - Present

UX Designer - UX Research Lead

• Jan 2023 - Mar 2023

• Collaborated with a team of 40 to create an accessible website for parents/caregivers to find support and care for their children or individuals with I/DDs (developmental disabilities) • Chair weekly stakeholder meetings, delegate responsibilities, facilitate leadership roles within the team • Interview parents with I/DD children, synthesize research, align stakeholders goals with minimum viable product • Collaborated with a team of 40 to create an accessible website for parents/caregivers to find support and care for their children or individuals with I/DDs (developmental disabilities) • Chair weekly stakeholder meetings, delegate responsibilities, facilitate leadership roles within the team • Interview parents with I/DD children, synthesize research, align stakeholders goals with minimum viable product

Freelance Designer

• Sep 2022 - Jan 2023

• Redesign Coodo pet bakery's website based on UX research findings and company goals to increase it's usability and visual appeal • Designed a high-fidelity prototype to stakeholders for feedback and approval before building website in Wix • Redesign Coodo pet bakery's website based on UX research findings and company goals to increase it's usability and visual appeal • Designed a high-fidelity prototype to stakeholders for feedback and approval before building website in Wix

UX Designer

• Jun 2022 - Aug 2022

• Designed a tablet app that allows users to draw and collaborate with one another. • Created design solutions to address main issues the client faced, such as rebranding the existing drawing feature. • Built a high-fidelity prototype that is planned to be implemented into the app re-launch next year. • Designed a tablet app that allows users to draw and collaborate with one another. • Created design solutions to address main issues the client faced, such as rebranding the existing drawing feature. • Built a high-fidelity prototype that is planned to be implemented into the app re-launch next year.

Renew - UX/UI Designer

• Apr 2022 - Aug 2022

• Researched, evaluated, ideated, and designed a mobile app on retirement planning for immigrants.• Conducted usability testing in 2 phases - low and high fidelity designs.• Tested prototype with users and resulted in 100% task success rate.

SAVR - UX/UI Designer

• Mar 2022 - Mar 2022

• Conducted a 5-day modified GV Design sprint for a new startup - SAVR• Identified solutions from sketching, storyboarding, prototyping, and testing to support individuals wanting to have an easy and stress free cooking experience.• Tested new features via a prototype and received positive feedback from users and 100% task success rate.

Educator

• Aug 2018 - Jul 2022

• Managed work in compliance to all instructional objectives and design curriculum framework for participants, providing one-on-one coaching if needed or requested• Worked with multiple stakeholders to develop and implement strategies to maximize learner outcomes• Developed, modified, and delivered interactive learning modules• Collected and analyzed data to measure solution impact and improve on future iterations• Designed and built a social network-style website for 3rd grade students to build personal identity and social-emotional skills• Utilized ScreenCastify to demonstrate for other teachers how to create activity videos and other learning resources through distance learning• Intensely tracked participant progression and created learning development plans for at-risk students, which accounts for 20% of course participants and led to 100% pass at expected proficiency rates• Documented various data points with extreme accuracy for strict compliance records• Functioned as a valuable Technology for Girls Committee member, aiding in the development, design, and implementation of coding curriculum for 24 course participants Show less

Educator

• Aug 2014 - Aug 2018

• Collaborated closely with 3 team members to design, plan, and implement math, reading, writing, and social skills curriculum for 96 course participants in a shared classroom for 2nd and 3rd grade• Designed and illustrated a series of posters to make the design process accessible for 2nd and 3rd grade students• Built relationships across 25+ grade level teachers to implement new and innovative STEM initiatives (e.g. monthly math problem) to measure and showcase technical proficiency of K-5 students over the course of 2 months • Designed theme, signage, invitations, food, scheduling for events leading to 100% participant satisfaction• Innovatively cultivated and maintained valuable stakeholder relationships that promoted engagement• Led weekly team meetings for strategic planning in the coming week’s curriculum and teaching materials• Served on the Math Committee designing, planning, implementing curriculum for 100 course participants across shared classrooms• Analyzed participant performance and developed appropriate instructional tools as necessary aids• Prepared and updated all records and documentations for participants• Delivered curriculum with creative materials while tracking progress of all participants, providing one-on-one coaching if needed or requested Show less

Operations Manager

• Oct 2018 - Aug 2021

Strategy and Analysis • Collected and analyzed 2 years of sales data and projections to draw insights into customer behavior and synthesized recommendations to store general management to increase sales during COVID shelter in place • Identified trends, prepared and completed action plans which led to improved production, productivity, quality, and customer-service standards Process Improvement • Proactively identified areas of improvement with the existing point of sale system and persuasively communicated new recommended platforms with corporate office executives at Erik’s Deli • Maintained safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations • Conducted extensive research, developed, implemented, and reviewed operational policies and procedures to fulfill the needs of the county regulations during COVID-19 Sales Management • Worked closely with corporate stakeholders to improve quality, productivity, and efficiency of store operations and increase sales by 45% Show less

Personal Stylist

• Jun 2016 - Aug 2017

• Created a curated Fix of clothing and accessory items for each client using AI algorithms to help corporate clients discover their personal style, maximize time, and delivered expert customized service at a great value • Managed portfolio of 500+ clients worth $100,000 in sales • Led the Personal Stylist team in the south bay area by generating new business, client satisfaction, and sales • Record success exceeding quarterly targeted goals by 40% • Created a curated Fix of clothing and accessory items for each client using AI algorithms to help corporate clients discover their personal style, maximize time, and delivered expert customized service at a great value • Managed portfolio of 500+ clients worth $100,000 in sales • Led the Personal Stylist team in the south bay area by generating new business, client satisfaction, and sales • Record success exceeding quarterly targeted goals by 40%

Instructional Aide

• Aug 2012 - Jun 2013

• Collaborated closely with team members to design, plan, and implement math, reading, writing, and social skills curriculum for 50 course participants in a 2nd and 5th grade classroom • Managed work in compliance to all instructional objectives and design curriculum framework for participants, providing one-on-one coaching if needed or requested • Differentiated instruction to meet the diverse needs of all students • Facilitated developmental reading assessments, small groups, and lead literature circles for 50 course participants Show less

Education Program Manager

• Sep 2007 - Jun 2009

• Supported program representatives and director in Education Programs by creating and maintaining student, instructor, and course files • Processed certificate candidacies, certificate requests, and course evaluations for online and onsite certificate programs, including Teaching English as a Second Language, GATE, Reading, and Spa • Maintained quarterly courses through preparing course materials, managing textbook requests, desk copy requests, instructor contracts and honoraria, and proofreading material on website and in Extension catalog • Inputted and tracked database entries • Implemented pioneering tracking system for AP courses Show less