Experience

Perth Central Dental Centre

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Practice Manager

  • Jul 2022 - Present



Aim Dental Group

• Australia
• Medical Practices
• 1 - 100 Employee

• Business Manager

  • Mar 2013 - Jul 2022

  Lead and manage strategic organisational change and opportunities. Provide leadership across the organisations 4 clinics. Develop and implement strategic plans for future growth and success. Identify and implement business innovation. Make decisions on business issues identified and distributes information to stakeholders. Manage risks and mitigation processes. Overseas marketing plans. Ensuring standards for quality customer service are met. Responding and dealing with customer complaints and comments. Organizing, displays and events for special promotions.



Melbourne Oral & Facial Surgery

• Australia
• Medical Practices

• Personal Assistant

  • Mar 2012 - Dec 2012

  Maintaining surgeon's diaries. Arranging appointments as well as patient's general anesthetic procedures. Prioritizing workloads. Training and supervising junior staff. Handling correspondence. Implementing new procedures and administrative systems. Liaising with hospitals and nursing staff. Maintaining surgeon's diaries. Arranging appointments as well as patient's general anesthetic procedures. Prioritizing workloads. Training and supervising junior staff. Handling correspondence. Implementing new procedures and administrative systems. Liaising with hospitals and nursing staff.



Factory X- Gorman

• Manager

  • Oct 2010 - Feb 2012

  Managing and motivating a team to increase sales and ensure efficiency across two stores. Managing stock levels and making key decisions about stock control. Analyzing sales figures and forecasting future sales. Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development. Ensuring standards for quality customer service are met. Responding and dealing with customer complaints and comments. Organizing, displays and events for special promotions. Initiating changes to improve the business.