Server/Bartender

• Sep 2022 - Present

Sanford Main Street Executive Director

• Nov 2020 - Jan 2023

Coordinate and collaborate with the non-profit Sanford Main Street board of directors, and sub committee's to establish and develop strategies, programs, and policies to promote tourism Represent the Sanford area in joint planning sessions to establish regional tourism activities; serve local committees that enhance tourism and foster economic development along with the City of Sanford Economic Development Department Collaborate meetings, seminars, conventions, and workshops to further knowledge, stay informed of the changes in the tourism industry, and exchange information Complete monthly reports on ad negotiations and placements, basic inquiry, data and creative initiatives as well as activities of the Executive Director Manage other Sanford Main Street staff to cover duties and responsibilities

Customer Outreach Specialist

• Oct 2019 - May 2020

Collaborate with each property owner to discuss the Storm Secure Project and proposed equipment placement with customer for utility companies Gained the customers agreement to proceed with the project as planned and acquiring all necessary signatures for easements and acknowledgement forms with on-going communication with the property owners Collaborate with each property owner to discuss the Storm Secure Project and proposed equipment placement with customer for utility companies Gained the customers agreement to proceed with the project as planned and acquiring all necessary signatures for easements and acknowledgement forms with on-going communication with the property owners

Personal Grocery Shopper

• Oct 2018 - Oct 2019

Grocery shop and deliver groceries through an online application Grocery shop and deliver groceries through an online application

Candidate Experience Coordinator

• May 2019 - Jul 2019

Coordinated and scheduled interviews for recruited potential employees both locally and in New York through a temp Service employer Coordinated and scheduled interviews for recruited potential employees both locally and in New York through a temp Service employer

Human Resource Assistant

• Feb 2019 - May 2019

Collaborated and assisted all departments for both potential and current employees in a highly structured, procedural HR department Collaborated and assisted all departments for both potential and current employees in a highly structured, procedural HR department

Customer Service Representative

• Nov 2017 - Aug 2018

Assisted customers through inbound calls received for billing, payments, questions, etc. Assisted customers through inbound calls received for billing, payments, questions, etc.

Server

• Aug 2014 - Mar 2017

Served food, host, and bus tables Served food, host, and bus tables

County Executive Director

• Jun 2015 - Feb 2017

Directed and managed program and administrative operations for multiple counties Delivered permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA) Perform farm loan program and grant assignments based on authorities delegated Assessed office and field activities as needed to accomplish program objectives Managed and directed activities of subordinate staff Directed and managed program and administrative operations for multiple counties Delivered permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA) Perform farm loan program and grant assignments based on authorities delegated Assessed office and field activities as needed to accomplish program objectives Managed and directed activities of subordinate staff

Program Support Assistant

• Jun 2009 - Jun 2015

Performed a full range of administrative and technical duties to administratively support and improve clinical operations and employee outcomes for the service. Provided administrative support to a variety of committees and workgroups to include data collection, analysis and preparing slide presentations for meetings. Uses Microsoft Access, Excel and VA data share points to collect and analyze data, preparing numerous reports for presentation to various committees. Complaint Resolution Manages the facility Veteran Centered Complaint Resolution (VCCR) process, including complaint resolution, data capture and analysis of issues/complaints to make system improvements Assists Service-Level Advocates (SLAs) and front-line staff in resolving issues and addressing more complex complaints Served as the liaison between the facility, patients, staff, and the community, ensuring Patients understand their rights, in addition to, their responsibilities Works directly with health care teams, Service Chiefs, and management to facilitate resolution to problems beyond the capability of front-line staff and participate in resolution of system problems by presenting the patient's perspective of the problem and the desired resolution Coordinates with clinical personnel to ensure administrative details are resolved in a competent and timely manner. Manages and resolve requests for information from internal and external entities, including hospital leadership.

Server Trainer

• Aug 2006 - Mar 2013

Serve, Host Bartend, Train new employees Advanced knowledge of many wines and cocktails Serve, Host Bartend, Train new employees Advanced knowledge of many wines and cocktails

Assistant Manager

• Aug 2008 - Jun 2009

Lead the Sale associates on the floor with enthusiasm Assisted clients and associates with measurements and coordinating items Presented meetings with other members of management to assist in exceeding our goals Lead the Sale associates on the floor with enthusiasm Assisted clients and associates with measurements and coordinating items Presented meetings with other members of management to assist in exceeding our goals

Human Resources Specialist

• Jan 2007 - Jul 2008

Implemented a full range of human resources laws, theories, principles, and practices with an understanding of the full range interrelationships of human resources management programs worked respectfully with union in regards to sensitive labor issues in assistance to management in the interpretation and execution of Federal laws, executive orders, negotiated contracts and agency specific guidance with others to resolve issues. Implemented a full range of human resources laws, theories, principles, and practices with an understanding of the full range interrelationships of human resources management programs worked respectfully with union in regards to sensitive labor issues in assistance to management in the interpretation and execution of Federal laws, executive orders, negotiated contracts and agency specific guidance with others to resolve issues.

Medical Receptionist

• May 2005 - Feb 2007

Provided a full range of office and administrative functions Provided administrative and technical support to the program director Provided training in operations of computer programs. Assists with evaluating efficient means of documentation. Plans, develops and coordinates all administrative functions essential to program implementation and the delivery of services including initiation of corrective action Complaint Resolution Serves as the liaison between the facility, patients, staff, and the community, ensuring Patients understand their rights, in addition to, their responsibilities

Sever Trainer

• Mar 2003 - Jan 2006

Served, bussed tables, host and train new employees Served, bussed tables, host and train new employees

Licensed Insurance Agent

• Mar 2002 - Aug 2004

Licensed in Fire, Casualty, Life, and Health insurance. Completed and maintained customer's policies, assist with payments, claims, processing, underwriting, etc. Licensed in Fire, Casualty, Life, and Health insurance. Completed and maintained customer's policies, assist with payments, claims, processing, underwriting, etc.