Experience

H.D. Fowler Company

• United States
• Wholesale
• 100 - 200 Employee

• IT Support

  • Aug 2018 - Present

  -ERP system support -Troubleshoot printers, phones, computers, and applications -Build/configure computers -Manage user accounts in Active Directory and MS Exchange -Data audits 90% over the phone/remotely via TeamViewer, 10% in person -ERP system support -Troubleshoot printers, phones, computers, and applications -Build/configure computers -Manage user accounts in Active Directory and MS Exchange -Data audits 90% over the phone/remotely via TeamViewer, 10% in person



TEKFAB

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Project Support Specialist

  • Jul 2017 - Jul 2018

  Continuing my work as an intern and developing the position with added responsibilities to better support the project managers and TEKFAB's operations.Manage all project tasks and responsibilities in a way that meets TEKFAB’s expectations.Collaborate with sales, engineers, owners and other disciplines as needed to ensure project documentation quality and accuracy.Take responsibility and accountability for all of deliverables.Assume all Project Support responsibilities as needed.Revise as needed, follow and enforce all TEKFAB SOP’s.Assist in the creation of estimated and final project budgets.Create and deliver the monthly Work in Progress report. Prepare HR paperwork for new hires.IT assistance: work station/computer setup, printer troubleshooting. Document controlSupport the development and evolution of this position plan over time.Currently learning VBA, SQL, and Power BI Show less

• Business Intern

  • Mar 2017 - Jul 2017

  Created the position by talking about information management and analysis at the Winter 2017 OSU Career Expo to the CEO of TEKFAB.Find and fix purchase order discrepancies between accounting records and the master materials list. Tasked with creating protocols that project managers and accounting department can follow so that discrepancies do not occur.



Client Services

• Oregon State University

• Student Computer Consultant

  • Feb 2016 - Jun 2017

  Trouble shoot laptop and mobile device issues, for OSU students and faculty, including but not limited to: -Internet connection -malware -syncing email -OSU account support -installing/ uninstalling programs -installing operating systems (Windows & iOS) -data backups -HDD/SSD replacement -Mac SATA cable replacement Trouble shoot laptop and mobile device issues, for OSU students and faculty, including but not limited to: -Internet connection -malware -syncing email -OSU account support -installing/ uninstalling programs -installing operating systems (Windows & iOS) -data backups -HDD/SSD replacement -Mac SATA cable replacement



The Standard

• United States
• Financial Services
• 700 & Above Employee

• Systems Analyst Intern

  • Jun 2016 - Sep 2016

  Gained exposure developing apps within Salesforce,managing lists and documents within Sharepoint, gathering project requirements in CaseComplete, and database analyst in Toad. Created skills and knowledge survey, administered it to employees, then complied and summarized the data in excel for management. Taught team members about agile delivery with a 30-minute presentation on “Introduction to Disciplined Agile Delivery” by Mark Lines and Scott W. Ambler. Gained exposure developing apps within Salesforce,managing lists and documents within Sharepoint, gathering project requirements in CaseComplete, and database analyst in Toad. Created skills and knowledge survey, administered it to employees, then complied and summarized the data in excel for management. Taught team members about agile delivery with a 30-minute presentation on “Introduction to Disciplined Agile Delivery” by Mark Lines and Scott W. Ambler.