Experience

TriNimbus, an Onica company

• Canada
• Information Technology & Services
• 1 - 100 Employee

• Customer Success Executive

  • Nov 2016 - Present



TELUS Business

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Account Manager

  • Jan 2013 - Sep 2013

  Managed a strategic sales territory with a billed revenue base of 10M and a growth target of 3M. Renewed Strategic contract valued at 2M in 2013. Managed a strategic sales territory with a billed revenue base of 10M and a growth target of 3M. Renewed Strategic contract valued at 2M in 2013.



TELUS - Conractor

• Vancouver

• Business Consultant

  • Jan 2010 - Dec 2012

  August - December 2012 (5 months) TELUS Consultant (Enterprise Solutions)  Renewed over 1M of dormant TELUS maintenance and support agreements.in BC. This was achieved in a 4 month targeted project. In addition, the successful project identified contract entry errors that resulted in the suspension of over 250K in billings. January –July 2012 (7 months) TELUS Consultant (Enterprise Solutions)  Developed and implemented a streamlined process for IT professional services proposals. Generated over 1M in proposal activity in first 6 months exceeding client-defined metrics as to quality, accuracy and timeliness. 2011 - Account Manager Managed a strategic sales territory with a billed revenue base of 10M and a growth target of 3M. Exceeded sales target in 2011. 2010 (Part Time) TELUS Consultant SMB  Coordinated a cross functional team and vendor partners to reduce “proposal to cash interval” for VOIP solutions in the SMB market place.  Created sales methodology for customer engineers to drive incremental sales through the introduction of WAN Optimization solutions. Foster and developed vendor relationship by initiating monthly joint opportunity review sessions. Show less



TELUS Business

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Sale Specialist - Voice and IT Solutions

  • 2000 - 2009

  Presidents Club 2007 Presidents Club 2007



G E Capital It Solutions

• United States
• Industrial Machinery Manufacturing

• Account Manager - IT Solutions

  • 1991 - 1999

  Establish and grew my territory in this 7 year period to include over 50 new accounts, $8-10 million in sales revenue and $1 million in gross profit per year.  Achieved 100% and 120% of gross profit plan in 1994 and 1996  President club award winner in 1997.  Ranked #3 nationally for creating a diversified sales portfolio where 35% of portfolio profits were generated from the sale of professional services. Establish and grew my territory in this 7 year period to include over 50 new accounts, $8-10 million in sales revenue and $1 million in gross profit per year.  Achieved 100% and 120% of gross profit plan in 1994 and 1996  President club award winner in 1997.  Ranked #3 nationally for creating a diversified sales portfolio where 35% of portfolio profits were generated from the sale of professional services.



NCR Canada Ltd

• Canada
• Software Development
• 1 - 100 Employee

• Executive Account Manager, Financial systems, Burnaby, BC

  • Dec 1989 - Sep 1991

  Presidents club award winner in 1990. Presidents club award winner in 1990.



NCR Canada Ltd

• Canada
• Software Development
• 1 - 100 Employee

• Sr. Account Manager – Unix Systems (Montreal, QC)

  • Jun 1986 - Sep 1989

  Presidents club award winner in 1987, 1988 Presidents club award winner in 1987, 1988