Experience

Sacramento County Sheriff's Office

• United States
• Law Enforcement
• 200 - 300 Employee

• Senior Account Clerk

  • Apr 2018 - Present

  Intake suspicious activity reports that include indicators and warnings with regard to counter-terrorism and all crimes/hazards. - Coordinate and inform the local State Threat Assessment System and Homeland Security partners across the nation of suspicious activity occurring in the CCIC's area of responsibility. - Enter suspicious activity into the FBI eGuardian System and Department of Homeland Security (DHS) National SAR Initiative shared space. - Pursue subject-matter expertise in the reporting trends provided by the Terrorism Liaison Officer (TLO) program. - Maintain one or more telephone lines which are available 24/7 in cases of emergency. - Compare and contrast suspicious activity reported to the CCIC within CCIC's area of responsibility. - Provide suspicious activity report trends to bolster strategic intelligence products and threat assessments. - Understand Inter and Intra Agency communication plans. - Complete other reports in support of organizational initiatives. - Provide building access badges to new employees. - Serve on CCIC's privacy committee, handling public records act requests (PRA) and keeping record of all past and current legal records. - Supporting supervisor with grant payroll documentation by collecting bi-monthly invoices and activity reports, tracking employee hours, and assembling quarterly grant documentation reports. - Plan and organize the bi-annual Governance Board Meeting. - Compiling monthly reports and distributing to respected parties. - Proofread reports for senior staff members. - Under the role of internship coordinator: ---- Schedule interviews with prospective interns within the UC and CalMaritime system. ---- Handle intern paperwork and documentation for the background check process. ---- Manage internship schedules and plan weekly meetings with a senior staff member for further intern education. Show less



Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Concierge

  • Jul 2017 - Apr 2018

  Manage a group of team members aimed at increasing team morale, by creating team-building activities and events. - Exercise the highest level of discretion regarding Sunrise residents and staff by following HIPPA practices. - Maintain safety of the building by monitoring the front lobby and entry way. - Accommodate community inquiries and tours by providing information on available rooms and community services. - Effectively address the needs of residents' families, team members, and outside professionals; handle complaints in a tactful manner and forward to the appropriate departments. - Under the role of Lead Driver: --- Manage the scheduling of resident appointments. --- Plan routes to transport residents to and from appointments while ensuring safety and comfort. --- Provide minimal care for residents, as needed, including dressing, toileting, and physical transfers. - Abide by HIPPA guidelines in care and conduct. Show less



California Youth Crisis Line

• California

• Intern Crisi Counselor

  • Jul 2014 - Apr 2018

  - Provided crisis intervention counselling over an anonymous hotline. - Utilized database tracking skills to maintain a high level of record keeping. - Tactfully handled calls of a suicidal and distressed nature. - Trained mandated reporter. - Worked with new volunteers and trained them on how to use the hotline, as well as covering frequent caller logs and hotline protocol. - Provided crisis intervention counselling over an anonymous hotline. - Utilized database tracking skills to maintain a high level of record keeping. - Tactfully handled calls of a suicidal and distressed nature. - Trained mandated reporter. - Worked with new volunteers and trained them on how to use the hotline, as well as covering frequent caller logs and hotline protocol.



California Youth Crisis Hotline

• California

• Lead Counselor

  • Sep 2016 - Jun 2017

  - Facilitated training of new volunteers. - Organized new-hire paperwork and produced volunteer schedules. - Managed the schedules and attendance records of volunteers. - Assist the Community Outreach Team with the organization of community outreach events and the recruiting of new volunteers. - Trained volunteers in answering incoming calls from youth in crisis, and providing relevant resources from a computer database. - Utilized database tracking skills to maintain a high level of record keeping. - Tactfully handled calls of a suicidal and distressed nature. - Validated a resource list of over 3,000 resources - Trained mandated reporter. Show less



Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Care Partner

  • May 2015 - Sep 2016

  - Maintained dignity and independence of residents living with varying degrees of dementia. - Coordinated with supervisor and team of care partners to discus plans on how to best serve the residents. - Engaged residents during life enrichment activities. - Maintained healthy diet of residents through daily meal preparation and service. - Effectively responded to resident emergencies. - Assessed the residents' conditions to provide personalized care routines. - Assisted residents with physical transfers,. - Assisted residents with activities of daily living, such as toileting, bathing, dressing, and eating. - Abide by HIPPA guidelines in care and conduct. Show less