Experience

Wharf Street Strategies

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Digital Marketing Intern

  • Sep 2021 - Present

  - Collect qualitative data from marketing campaigns - Perform market analysis and research.- Support the marketing team in daily administrative tasks.- Assist in marketing and advertising promotional activities(e.g. social media, direct mail and web).- Prepare promotional presentations.- Help distribute marketing materials.- Manage and update company data base and customer relationship management systems (CRM).- Help organize marketing events. - Collect qualitative data from marketing campaigns - Perform market analysis and research.- Support the marketing team in daily administrative tasks.- Assist in marketing and advertising promotional activities(e.g. social media, direct mail and web).- Prepare promotional presentations.- Help distribute marketing materials.- Manage and update company data base and customer relationship management systems (CRM).- Help organize marketing events.



SGS GHANA LIMITED

• Credit Controller

  • Nov 2014 - Aug 2020

  As a credit controller responsible for managing 20% of the company’s clients that generated 80% revenue, I was keen on exceeding my monthly targets with professionalism, hard work and integrity. I successfully performed the task of:· Evaluating the creditworthiness and current financial situation of clients.· Using accounting software to generate client statements to enhance debt collections and to ensure target realization.· Assisting in tendering processes. · Facilitating investigations into delayed payments as well as other financial irregularities. · Spearheading collections of overdue payments from clients.· Ensuring client compliance with repayment schedules.· Maximising debt collections monthly to avoid bad debt.· Utilising Accounting software to process client invoices.



SGS LABORATORY GHANA LIMITED

• Client Relationship Executive

  • Jan 2008 - Nov 2014

  It was a very challenging task being a liaison executive between the client and SGS however, I diligently executed my responsibility that increased client loyalty and satisfaction significantly. I was in charge of:· Utilising CRM Software-Pipedrive to manage client’s data.· Public Relations functions to ensure protection of the company’s brand.· Development of lucrative long-term business relationships through exceptional client management processes.· Research for business needs & goals, marketing strategies, competitors, and industry trends to enable business planning, leading to a 5% increase in revenue.