Experience

Amscot Financial

• United States
• Financial Services
• 300 - 400 Employee

• Assistant Leader

  • Apr 2013 - Present

  Supervised accounts receivable clerk, Team of five. Serve customers by helping them with bill payments, money transfers, services cards, cashing checks, and cash advance loans Making pre-appointment, post appointments, and collection calls. Ensure compliance polices with all state and federal laws pertaining to the money services industries, money handling, security, collection calls and other Amscot policies and procedures. Identify and work on cross sales opportunities through servicing contacts. Manage account records, submit all proper channel reports on transaction business for all accounts Show less



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Customer Service Manager

  • Jun 2007 - Apr 2013

  Opening and closing store Deposits and money handling Creating store schedules and ordering supplies Setting, accomplishing store goals, and promote monthly specials Assist customers as well as solve their problems Manage inventory and daily budgets for multiple departments Filing paper work ex. Deposit slips, code 41, 16, 61 etc. Setting up new floor plans and answer phones Opening and closing store Deposits and money handling Creating store schedules and ordering supplies Setting, accomplishing store goals, and promote monthly specials Assist customers as well as solve their problems Manage inventory and daily budgets for multiple departments Filing paper work ex. Deposit slips, code 41, 16, 61 etc. Setting up new floor plans and answer phones



Academy Fire Life Safety

• United States
• Facilities Services
• 100 - 200 Employee

• Clerical

  • 2003 - 2006

  Complete and mail bills, contracts, policies, invoices, or checks. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Provides excellent customer service. Answer telephones, direct calls and taking messages Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information. Complete and mail bills, contracts, policies, invoices, or checks. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Provides excellent customer service. Answer telephones, direct calls and taking messages Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information.