Christina Downs

Front Office Manager at Koy Animal Clinic
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Front Office Manager
      • Sep 1999 - Present

      Areas of expertise include: Phone triage, scheduling appointments, checking in/out patients, educating clients on preventative care, postop treatments, and standard veterinary recomendations. I also train new employees in front staff duties. I mediate between clients and doctors on patient cases. Areas of expertise include: Phone triage, scheduling appointments, checking in/out patients, educating clients on preventative care, postop treatments, and standard veterinary recomendations. I also train new employees in front staff duties. I mediate between clients and doctors on patient cases.

  • Round Rock Dental Group
    • Round Rock, Texas
    • Client Care Specialist
      • Aug 1993 - Sep 1999

Education

  • The University of Texas at Austin
    Bachelor of Arts (B.A.), History
    1994 - 1998
  • Austin Community College
    Vocal Performance
    1991 - 1998

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