Experience

Nationwide Hotel Management Company, LLC

• United States
• Hospitality
• 1 - 100 Employee

• General Manager

  • Jun 2017 - Present

  Serves as General Manager responsible for overseeing daily hotel operations and property management tasks in accordance with company policies and standards. Focuses on driving excellence by maximizing financial performance, guest satisfaction, and staff development with established quality standards. Maintains responsibility for the hiring, training, and performance of hotel staff. Coordinates all areas of financial budgeting, payroll administration, accounts payable / receivable, and invoice coding & approval. Turned around underperforming operations to achieving 3rd rank for the most revenue collected in 2019 (out of 122) Recognized as 1st rank in entire company of 122 properties for highest scorecard across sales, revenue, and budgeting Consistently achieves 95%+ occupancy by implementing best practices and driving marketing and promotional efforts  Leads a team of 10-15 staff, including all front desk staff, room attendants, maintenance employees, and housekeeping Trains new General Managers in the region in company policies, leadership best practices, and management techniques Manages reporting for the property on a daily and weekly basis and delivers to senior management in a timely manner Maintains responsibility for overseeing contract negotiations with vendors & contractors for budgeting on annual basis



Universal Advertising Associates Inc.

• Cameroon
• Advertising Services
• 1 - 100 Employee

• Assistant Director Paste-up Artist / Art Department

  • 2001 - 2008

  Assistant Director, Art Department Provided leadership as Assistant Director responsible for managing daily operations of the Art Department, including ensuring strong customer service. Coordinated appointments for tours, moderated meetings, and managed internal team of department employees. Received customer projects from sales teams and organized projects to meet customer specifications and objectives.



The Manning Group Home

• Operations Manager

  • 1994 - 2001

  Served as Operations Manager overseeing business operations and overall safety of 8 supported living residents and 8 group home residents. Maintained all appointments with caseworkers, physicians, and healthcare professionals. Coordinated all scheduling, budgeting, and logistics. Identified opportunities for implementing processes improvements and ensuring adherence to standards. Served as Operations Manager overseeing business operations and overall safety of 8 supported living residents and 8 group home residents. Maintained all appointments with caseworkers, physicians, and healthcare professionals. Coordinated all scheduling, budgeting, and logistics. Identified opportunities for implementing processes improvements and ensuring adherence to standards.