Christina Castleman
Data Entry Operator at NuTech National- Claim this Profile
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Topline Score
Bio
Dawn Sipley
Christina's work ethic and ability to self teach is absolutely remarkable! Having been in HR for nearly 20 years, many claim to be a "fast learner" but few rise to the occasion to the degree of which Christina performs. She is loyal, thoughtful and diligent in her demeanor. She interfaces with customer beautifully while handling challenging situations with grace.
Dawn Sipley
Christina's work ethic and ability to self teach is absolutely remarkable! Having been in HR for nearly 20 years, many claim to be a "fast learner" but few rise to the occasion to the degree of which Christina performs. She is loyal, thoughtful and diligent in her demeanor. She interfaces with customer beautifully while handling challenging situations with grace.
Dawn Sipley
Christina's work ethic and ability to self teach is absolutely remarkable! Having been in HR for nearly 20 years, many claim to be a "fast learner" but few rise to the occasion to the degree of which Christina performs. She is loyal, thoughtful and diligent in her demeanor. She interfaces with customer beautifully while handling challenging situations with grace.
Dawn Sipley
Christina's work ethic and ability to self teach is absolutely remarkable! Having been in HR for nearly 20 years, many claim to be a "fast learner" but few rise to the occasion to the degree of which Christina performs. She is loyal, thoughtful and diligent in her demeanor. She interfaces with customer beautifully while handling challenging situations with grace.
Experience
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NuTech National
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United States
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Security and Investigations
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1 - 100 Employee
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Data Entry Operator
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Aug 2022 - Present
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Promising People
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United States
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Technical and Vocational Training
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1 - 100 Employee
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Executive Assistant
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Nov 2022 - Mar 2023
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Realty Rekey
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United States
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1 - 100 Employee
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Office Manager
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Dec 2017 - Oct 2022
• Recruits and onboards new employees, in addition to creating and delivering necessary trainings • Performs quality control, supervision and performance audits of technicians and office staff • Completes companywide purchase orders • Responsible for processing payroll • Coordinates with warranty companies and provides exceptional customer care with high call volumes • Executes audit of insurance and workers compensation files • Recruits and onboards new employees, in addition to creating and delivering necessary trainings • Performs quality control, supervision and performance audits of technicians and office staff • Completes companywide purchase orders • Responsible for processing payroll • Coordinates with warranty companies and provides exceptional customer care with high call volumes • Executes audit of insurance and workers compensation files
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Pop-A-Lock
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United States
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Consumer Services
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100 - 200 Employee
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Navigator
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May 2015 - Jan 2018
• Dispatched roadside assistance and locksmith calls • Scheduled service calls for locksmiths • Maintained communication with customers or insurance companies on technician and locksmith status • Responded to customer email quote requests and set appointments, if necessary • Completed quality assurance calls with prior clients • Dispatched roadside assistance and locksmith calls • Scheduled service calls for locksmiths • Maintained communication with customers or insurance companies on technician and locksmith status • Responded to customer email quote requests and set appointments, if necessary • Completed quality assurance calls with prior clients
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Horace Mann
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United States
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Insurance
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700 & Above Employee
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Premier Customer Care Representative
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Apr 2013 - May 2015
• Entrusted to deliver superior personalized and professional service to potential clients as well as insurance agents in high stress situations • Confirmed authorized policy changes with policyholders before sending information to processing department for finalization • Assured policyholders received updated policy information via their preferred method • Collected feedback from customers and was tasked with addressing compliments and complaints appropriately • Entrusted to deliver superior personalized and professional service to potential clients as well as insurance agents in high stress situations • Confirmed authorized policy changes with policyholders before sending information to processing department for finalization • Assured policyholders received updated policy information via their preferred method • Collected feedback from customers and was tasked with addressing compliments and complaints appropriately
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Pop-A-Lock
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United States
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Consumer Services
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100 - 200 Employee
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Navigator
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Mar 2007 - Apr 2013
• Dispatched roadside assistance and locksmith calls • Scheduled service calls for locksmiths • Maintained communication with customers or insurance companies on technician and locksmith status • Responded to customer email quote requests and set appointments, if necessary • Completed quality assurance calls with prior clients • Dispatched roadside assistance and locksmith calls • Scheduled service calls for locksmiths • Maintained communication with customers or insurance companies on technician and locksmith status • Responded to customer email quote requests and set appointments, if necessary • Completed quality assurance calls with prior clients
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Education
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University of West Florida | Pensacola, FL
Elementary Education & Juvenile Justice
Community
