Experience

Wheeler Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Senior intervention specialist

  • Apr 2019 - Present

• Intervention specialist

  • Sep 2018 - Apr 2019

• Case Manager

  • Jul 2017 - Sep 2018

• Case Manager

  • Apr 2015 - Jul 2017

• Customer Service Representative

  • Oct 2014 - Apr 2015

  Schedule Client Appointments File Discharge Charts Answer phone and record message Work with Citrix application and Psych consult both applications work with accessing client records Maintain and update Application Extender for client records Verify Client insurance information and the coverage dates



Hallmark Gold Crown Store

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Jun 2014 - Oct 2014

  Recommend products to fit the customers need and assist in their checkout process Processed shipment upon arrival Recommend products to fit the customers need and assist in their checkout process Processed shipment upon arrival



UConn Residential Life

• Storrs, CT

• Resident Assistant

  • Sep 2012 - Dec 2013

  Provided paraprofessional advising for 36 undergraduates each semester. Confronted and resolved issues on diversity, racism, alcohol, drug abuse, academic performance, and social acceptance. Worked with group dynamics on a staff of 26 people. Provided an open door policy to assist students in any issue that may arise throughout the school year Provided paraprofessional advising for 36 undergraduates each semester. Confronted and resolved issues on diversity, racism, alcohol, drug abuse, academic performance, and social acceptance. Worked with group dynamics on a staff of 26 people. Provided an open door policy to assist students in any issue that may arise throughout the school year



UConn ResLife Front Desk

• Storrs, CT

• Dispatch Supervisor

  • Apr 2012 - Dec 2013

  Managed student dispatchers Provided critical insight and decision making skills in times of student and staff need Trained new dispatchers on the policies and procedures of the department Respond to student lock-outs Provided direct access for students and staff to report emergency facilities situations Managed student dispatchers Provided critical insight and decision making skills in times of student and staff need Trained new dispatchers on the policies and procedures of the department Respond to student lock-outs Provided direct access for students and staff to report emergency facilities situations



University Of Connecticut Women's Center

• Administrative Assistant

  • Sep 2010 - Dec 2013

  Provided support for students at first point of contact when they are seeking assistance in a crisis situation and maintain digression. Educated members of the community of the mission the of Women’s Center through organization of event advertising. Answered telephone calls/ take messages for appropriate staff Scheduled programs to be held in the center Provided support for students at first point of contact when they are seeking assistance in a crisis situation and maintain digression. Educated members of the community of the mission the of Women’s Center through organization of event advertising. Answered telephone calls/ take messages for appropriate staff Scheduled programs to be held in the center



Walmart

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Jun 2011 - Jun 2013

  Provided excellent customer service during checkout and answer any questions customers may have. Provided excellent customer service during checkout and answer any questions customers may have.